Warm Embrace for Chilly Days
When the temperature drops, every pet parent’s concern rises. Offering a blend of style, comfort, and warmth, our Winter Warm Reversible Fleece Jacket ensures your furry friend remains snug and stylish throughout the colder months. Made from premium fleece and polyester blends, this jacket is a statement of love for your pet, designed for those who value comfort as much as fashion.
Features that Set Us Apart
- Quality and Comfort: Crafted with 100% high-quality fleece and polyester blends, ensuring maximum comfort and durability.
- Reversible Design: A versatile two-in-one design lets you switch up the look whenever you fancy. It’s like having two jackets in one!
- Reflective for Safety: With its reflective design, evening walks just became safer. Your pet will be easily noticeable even in low light.
- Fit for All: Whether you have a small Chihuahua or a large Bulldog, our jacket caters to all sizes ensuring every dog can stay warm.
- Vibrant Colors: Choose from stimulating shades like red, blue, yellow, green fruit, and orange, each carrying its own unique charm and mood uplift.
Benefits of Choosing Our Jacket
As autumn leaves start to fall and winter chill fills the air, your pet deserves nothing but the best. Here’s why our jacket stands out:
- Ensures warmth during cold days and nights.
- Protects against chilly winds and outdoor elements.
- Enhances safety during nighttime walks.
- Adds a touch of style to your pet’s wardrobe.
- Easy to wear, remove, and clean.
Styling & Care
Our jacket is a perfect blend of fashion and functionality. Red stimulates, blue cools, yellow uplifts, while green fruit and orange energize. Whatever mood you’re aiming for, our jacket has got a color for it. To ensure longevity, opt for cold water hand wash or machine wash. Simply hang to dry and avoid machine drying to maintain its plush texture.
Why Wait? Wrap Warmth Around Your Furry Friend!
Winter is around the corner, and so is the promise of long, chilly nights. Don’t let your pet shiver in the cold. Add our Winter Warm Reversible Fleece Jacket to your cart today, and let your pet enjoy the outside with warmth and style!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mystiera.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mystiera.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mystiera.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mystiera.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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