SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mystiera.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mystiera.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Entering this with modest expectations due to its price point, I was primarily interested in streaming Spotify through my truck's older stereo system. This device exceeded my anticipations by far, offering quick and easy connectivity. It reconnects to my phone within 15 seconds of ignition and resumes playback exactly where I left off. Its navigation features are intuitive, with seamless integration of Spotify and map notifications. This has been a surprisingly satisfying purchase.
Initially, I overlooked the "Wireless" aspect in its description, and was surprised to find only a USB-C charging port upon receipt. My initial concern was quickly alleviated when I discovered it could wirelessly connect to CarPlay via Bluetooth. Although the controls for song selection are a tad slow—a common Bluetooth trait—this didn't diminish its appeal for those seeking a wire-free CarPlay experience. For charging, I simply use an additional USB port in my car. The device can also be powered via your car's USB port, eliminating the need for the cigarette lighter socket. /The screen display is particularly attractive, and while the cables provided are quite long, they're manageable with some organization. Based on my experience thus far, I'd recommend it and plan to provide updates if any issues arise or if there's notable information to share.
Facing the classic Jeep dilemma, my Wrangler's radio ceased functioning a year ago, with repair costs quoted near $1000. Choosing this device as an alternative has been a game-changer, equipping my vehicle with navigation and Apple CarPlay features for the first time. Its portability is a bonus, allowing me to use it in my classic Corvette as well. Its versatility across vehicles makes it an economical choice, eliminating the need for multiple new stereo systems. Just a few days in, and it's performing splendidly.
The build quality is impressive, offering both front and back cameras along with a storage card at a very competitive price. The customer service has been exemplary, adding to the overall value of this purchase.
An excellent workaround that's simple to set up and use. It offers tremendous value, especially for those looking to avoid replacing their car's entire stereo system. Plus, it's portable, making it ideal for use in rental cars as well.
For my son's extensive drives in his 2016 Honda Civic, this gadget was a perfect addition. Its setup was straightforward, and my son has been thrilled with its functionality and the range of features it offers.
Among several devices I've tried, this one stood out despite its lower price, offering exceptional performance and easy iPhone connectivity. Its user-friendly setup, stunning touchscreen, and overall functionality make it a standout choice. I wholeheartedly endorse this product.
Over the Thanksgiving holiday, I tested this device on a longer trip and it performed flawlessly, especially the wireless CarPlay feature. I'm still exploring the screen mirroring capabilities for videos, but even without that, I'm very satisfied.
This device has been a game-changer for me, seamlessly integrating with Android Auto. The Bluetooth connectivity is impressively stable, offering a smooth, lag-free experience. I appreciate the flexibility in the settings that allow for sound output through the car's audio system or Bluetooth headphones. Discovering this earlier would have been great!
My older Acura TSX comes with a leather-ridged dashboard that complicates mounting anything with adhesive. Fortunately, the included suction cup mount proved to be an effective solution, securing the device perfectly.
So far, my experience with this device has been positive and certainly justifies the price. My Pixel 6 Pro synced up in mere moments, and the connection to Android Auto was impressively swift and wireless. I haven't had the chance to test its compatibility with iPhones or its screen brightness in sunlight, particularly for motorcycle use. I'm aware it's not designed to be waterproof, but I'm hoping a simple Ziploc bag will suffice in a pinch. The built-in speaker isn't particularly strong, which is a common issue, but given the options for Bluetooth, FM transmission, or an AUX connection, it's hardly a dealbreaker.
This device has impressively boosted my car's audio system, delivering excellent performance with CarPlay for navigation, music, and more. It's the most affordable option I've come across without compromising on quality, prompting me to purchase another for my second vehicle.
Connecting it to my phone via Bluetooth was a breeze. Setting the output as an FM station on my car's radio, I can easily toggle between this device and local radio. The screen mirroring function worked flawlessly with my iPhone, even allowing YouTube video playback. Previously, I'd constantly forget my phone in the car holder due to using its GPS. Now, I can keep my phone in my pocket, relying on this device to connect automatically—a real convenience.
I snagged this incredible device to integrate CarPlay into my Jeep, and it couldn't have been easier to set up—functioning flawlessly right from the start. It was a steal during a sale, and I couldn't recommend it more for anyone wanting to modernize their older vehicle with CarPlay. Their customer service was on point too, responding to my inquiries within half a day. Truly, a top-notch product backed by a company that cares.
While still in the early days of use, my preliminary tests in the driveway have shown this gadget to perform even better than my wife's built-in car system. Unlike her setup, I appreciate not needing a direct connection to access its features. Audio playback can be routed through the device's screen or the car's speakers, depending on my preference. The only drawback is the absence of an AUX input in my car, requiring me to rely on FM transmission for audio.
As an owner of a 2004 Impreza, this has been an exciting enhancement. It operates flawlessly, though it becomes temperamental in cold weather, affecting the screen's functionality. A simple fix is to disconnect, wait briefly, and restart the system.
This product excels in its function, offering a straightforward CarPlay setup process. It's essential to have an AUX port in your car for music playback.
Straight out of the package, it was plug-and-play, requiring power from the cigarette lighter. Connecting my iPhone via Bluetooth was straightforward. Despite having an aftermarket Kenwood eXcelon radio, the device maintained a connection to my phone while also connecting to the car’s radio. Even when opting for a USB cable connection for charging, the device stayed connected via Bluetooth. It automatically turns on and off with the car, reconnecting to my iPhone each time. This has been an excellent acquisition, and I highly recommend it.
Installing this was a breeze, taking no more than three minutes in my daughter's 2013 compact car. She's thrilled with the wireless CarPlay feature, something my expensive, newer SUV lacks. It connects effortlessly to the car's audio through Bluetooth, offering incredible value and simplicity.
Upon connecting it to the cigarette lighter and syncing my phone, I was able to navigate maps and stream music through my truck's speakers via FM transmission. However, the clarity of phone calls, both outgoing and incoming, was less than ideal.
The item arrived quickly, matching the description and meeting our needs perfectly.
My daily driver lacked Bluetooth functionality, but this device has changed the game by offering wireless Apple CarPlay, something even newer models lack, and allows me to stream music through the AUX connection. Highly recommended for anyone looking to enhance their driving experience.
I'm thoroughly impressed with this addition to my 2011 Toyota Camry, significantly modernizing the car's interface without a complicated installation ordeal. It's genuinely plug-and-play, offering a substantial update feel. I'm eager to recommend this to anyone looking to upgrade their car's tech conveniently.
Utilizing this with my Apple 15 Pro Max on software version 17.3 has been largely successful, which is why I'm giving it four stars. However, I've encountered difficulties with AirPlay casting, as it fails to maintain a stable WIFI connection for mirroring my phone. Wondering if others have faced similar issues.
This addition has modernized my 2004 Mazda 3, making it feel on par with newer models in terms of entertainment and navigation capabilities. It's incredibly satisfying to have everything functioning as promised, enhancing my driving experience significantly.
This device did exactly what I hoped for, providing CarPlay functionality to my older vehicle at an unbeatable price. The built-in speaker isn't the best, but that's a small compromise for such value.
What's there not to love? It's an excellent product offered at a fantastic price.
This has been the best purchase I've made, with perfect sound quality and a responsive screen, enhancing my user experience significantly.
The installation process was straightforward, and it performs flawlessly. I primarily use Bluetooth audio for my speakers along with Android Auto, enhancing my driving experience.
This device operates flawlessly, acting like a direct GPS system from your phone and offering great value for the money.
This is a worthwhile purchase for its price point. Recommended!
For anyone not keen on dismantling their dashboard for a tech upgrade, this device is a game-changer. It's incredibly easy to set up, transforming my 2013 car to feel like it's from 2023. Finally, my car supports both Android and Apple play, thanks to this device's seamless integration and excellent customer service. It's a no-brainer decision to enhance your car's technology effortlessly.
While the overall functionality is impressive, I've hit a snag with the phone mirroring feature. Despite attempts, AirPlay refuses to establish a connection, leaving this feature unusable for me.
This device is a game-changer for anyone needing Apple CarPlay in their vehicle. The installation process was incredibly simple, and the plethora of features it brings mirrors those of built-in systems, only with the flexibility to position it as you wish. Absolutely love it!
Pros: Delivers on both Android Auto and CarPlay promises Packed with numerous additional functionalities I've yet to explore Seamless audio and connectivity Both the suction cup and alternative mountings are reliable Cons: I'd prefer if the cables were connected at the rear rather than the side for aesthetic reasons
I purchased this gadget for my 2003 Lexus IS300 without expecting much, but I am overwhelmingly satisfied. It has revitalized my two-decade-old vehicle with modern technology. Completely complaint-free, I can't recommend this product enough for anyone looking to modernize the tech in their older cars.
The product arrived quickly and has become an indispensable part of my daily driving routine.
A few months in, I experienced some unresponsiveness on a crucial part of the touchscreen, particularly where CarPlay controls are situated, which was quite a letdown. The vendor, however, issued a full refund, which was a commendable gesture of good customer service.
This was a gift for my boyfriend's 2013 Ford Focus. We opted to use the adhesive pad to mount it over the car's original, less functional screen. He's thrilled with how well it operates and appreciated the straightforward installation process.
Generally, this device works seamlessly, though occasionally it might not connect right away. Aside from that minor hiccup, it's been an excellent addition to my car.
For the cost, this is an excellent enhancement. The installation and setup were straightforward, offering great value.
While the device's lower screen sometimes requires multiple taps to respond, the rest of its functionality, including Google Maps, Spotify, and podcasts, operates smoothly with my iPhone 12 Pro Max.
This device fits like a glove in my Civic, making for a hassle-free installation with no need for cables since it connects via Bluetooth for music playback. It's a game-changer I highly recommend.
The device lives up to its promise, effortlessly connecting and delivering quality sound through my car's speakers. It's definitely worth the investment for the functionality it offers.
This device is fantastic, offering simplicity in setup and usage. It has vastly improved my car's audio system, making it superior to the original radio. It scores a perfect 10 in my book.
Awarding it five stars, I was initially skeptical. Given its price, I was pleasantly surprised by the quality of this touchscreen unit. Effortlessly integrated into my 2006 vehicle, it seamlessly resumes maps and music upon ignition, exceeding all expectations.
The device's screen has been a significant upgrade, freeing me from the need to handle my phone for directions or music selection. It supports airplay, though connecting can be challenging at times. The screen's brightness is excellent for visibility, although it can be a bit overwhelming during night drives.
This device's ease of use is impressive, though the adhesive it came with didn't stick well to my 2005 Jeep Grand Cherokee's surface. I opted to secure it with screws to the dashboard instead. Alternatively, the windshield mount provides a solid substitute if you prefer not to use the dashboard option.