SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mystiera.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mystiera.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I cannot stress enough how I absolutely adore my new couch. There's something about its plush softness that just calls out to me, making it an irresistible spot for relaxation. It is so incredibly comfortable that on a few occasions, I've found myself drifting off sleep right there on the cushions. The fabric feels like a gentle caress against your skin and the cushioning has just the right amount of give – not too firm, but not too soft either. It offers perfect support for those lazy afternoons when you want nothing more than to sprawl out with a good book or catch up on your favorite shows. One thing worth mentioning is that this beautiful piece of furniture comes in three separate parts. When it first arrives at your doorstep, do not be alarmed if you don't see one large piece as expected! The assembly process may seem daunting initially, but rest assured it's quite straightforward and manageable once you get started. In terms of aesthetics, this couch fits wonderfully in my apartment - effortlessly blending with my existing decor while simultaneously standing out as a centerpiece in its own right. Its presence adds such an inviting warmth to my living room space; transforming what was once ordinary into something truly exceptional. What makes this purchase even better? Not only does it serve as a cozy sanctuary after long days but also significantly enhances the overall look and feel of my home interior. The design is sleek yet invitingly comfy - striking an excellent balance between style and comfort. If you're considering investing in new furniture anytime soon, then I highly recommend giving this couch serious consideration. You'll find yourself falling head over heels in love with it just like I did; finding every excuse possible to spend time lounging around on its cloud-like cushions! Trust me when I say that this isn't just any old sofa – it’s bound to make your living room look really nice indeed.
I am quite impressed by the aesthetic appeal of this product. Its design is visually pleasing and it has a certain charm that immediately caught my attention. However, I have observed that it takes a few minutes to properly adjust the cushions in such a way that they enhance its overall look. This isn't necessarily an inconvenience, but rather something worth noting for those who appreciate immediate perfection. A slight area of improvement could be the back part cushions. They seem like they could use a bit more filling to provide optimal comfort and support. Nevertheless, even with their current state, these cushions do not compromise on comfort in any significant way. Despite this minor suggestion for improvement, there is no denying how comfortable this item truly is. It's evident from the first time you sit down; it welcomes you with open arms into its plush embrace making you feel as if you're sinking into clouds - an experience so delightful it encourages prolonged periods of relaxation.
I absolutely adore this sofa! It's spacious and comfortable, perfect for my family gatherings. The quality is top-notch too, it feels like it will last a long time. 😊
Very comfortable. Pillows on the backrest are a bit thin but it’s a simple fix. 5 stars.
Back cushions needed more stuffing but bottom cushions were comfortable out of the box. Overall a great purchase.
Transformed my living space with its U-shape design. Not just pretty, but practical with its easy-to-clean cushions. Recommending to everyone in my apartment complex!
excellent
Just got our new U-shaped modular sofa and oh boy, we are in love! Its minimalist modern design fits perfectly with our contemporary home decor. Plus, the chaise longue adds a touch of luxury!
This sofa is everything I wanted and more. It's generously sized which makes lounging around so much more enjoyable. And the floor-friendly legs? A lifesaver for my hardwood floors.
We recently purchased this U-shaped modular sofa for our living room and couldn't be happier with its adaptability! We can rearrange the pieces to suit different occasions or spaces - truly versatile 👍
The comfort level of this sofa is amazing! After a long day at work, there's nothing better than sinking into its plush cushions.
What an exceptional piece of furniture! This U-shaped modular couch has added such charm to my living space while providing ample seating area. Kudos on crafting such high-quality product!
This couch has been a game-changer in hosting parties at home - it accommodates all guests comfortably while maintaining style quotient high!
We love it!
This piece stands out not only because of its style but also due to its durability – crafted from high-quality materials that ensure longevity.
If you're looking for spacious comfort without compromising on style or versatility, then look no further than this gem 💎
From the moment I laid my eyes on this U-shaped modular sofa, I was smitten. It's not just a piece of furniture; it's an experience of comfort and style blended together in perfect harmony. The spacious design provides ample room for relaxation or entertaining guests, while its minimalist modern appeal adds a touch of sophistication to any decor theme. Plus, the adaptability is incredible - we can rearrange the pieces to suit different occasions or spaces! Crafted from high-quality materials that promise durability, this sofa has quickly become the centerpiece of our home.
Loving how seamlessly this U-shaped modular sofa blends with any decor theme I have going on; from contemporary to classic – it just works 🙌
Just got this sofa and the whole family loves it. It's spacious, comfortable, and looks great in our living room. The chaise longue is a bonus!
The adaptability of this couch is just fantastic! We've rearranged it multiple times already to fit different occasions.
This sofa has brought so much comfort into my home. I love how generously sized it is - perfect for relaxation after a long day.
I've been searching for something like this U-Shaped Modular Sofa with Chaise Longue for ages and finally found it! The generously sized seating area is perfect when hosting parties at home as everyone gets a comfortable spot. Its versatile styling blends seamlessly into our contemporary living space without overpowering other elements in the room. Moreover, being able to rearrange modules according to need makes it highly adaptable – whether we want more floor space or need extra seating capacity!
We're absolutely thrilled with our new U-shaped modular sofa! Its minimalist modern design fits perfectly in our contemporary styled home 🌟
We recently decided to revamp our living room and stumbled upon this amazing U-shaped modular sofa online. We fell instantly in love with its minimalist modern design which perfectly complements our contemporary styled home décor! What’s even better? This beauty isn’t just about looks – its generous size offers ample space for relaxation after long days at work plus modules can be rearranged suiting different needs!
I'm really impressed with the quality of this U-shaped modular sofa. It feels sturdy and well-made - definitely worth every penny.
Nice couch!
Who knew a piece of furniture could bring such joy? This U-Shaped Modular Sofa has not only added comfort to my life but also elevated the aesthetics of my living room significantly. The spacious seating area accommodates all guests comfortably while maintaining style quotient high. Its versatile styling blends seamlessly into any decor theme I have going on; from contemporary to classic – it just works!
The versatility of styling this piece offers is simply unmatched – be it any decor theme or space requirement, we can easily adjust!
We recently redecorated our living room and were looking for a new centerpiece when we found this stunning u-shaped modular sofa with chaise longue online. Let me just say- wow! This beauty isn’t just about looks though- its generous size offers ample space for relaxation after long days at work plus modules can be rearranged suiting different needs which make it highly adaptable!