SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mystiera.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mystiera.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It charges quickly, can be used while plugged in, and delivers sound quality that exceeds expectations for such a small and affordably priced device. It worked so well that someone took a liking to it at a public event, so I bought another one the next day.
I connect it to my phone and play my favorite music on Prime Music. The sound is clear and loud enough to hear in multiple rooms. I'm sure it will be great for picnics, pools, beaches, and any outdoor activities. I also use it to watch TV, and it brings the sound closer to the listener, which is perfect for those of us who are a bit hard of hearing.
These speakers are outstanding; they really drown out any background noise when I'm engrossed in playing video games. The surround pairing is a game-changer, especially when I want to ensure my wife has her favorite songs playing. Definitely a five-star product.
This Bluetooth speaker offers the best bang for your buck! The sound quality is great, and I've never experienced any connectivity problems. We now own three of them.
I was on a cruise, and my daughter had one of these speakers for listening to music on her balcony. I was impressed by the sound quality from such a tiny device, so I had to get one for the kitchen. It's worth every penny.
I don't usually write reviews, but this speaker is truly amazing. The sound quality is top-notch, and it's incredibly easy to pick up and take with you. Buy it! You won't regret it.
This little speaker has excellent sound quality considering its size. Pairing is a breeze, and the blue metallic color is a cool touch. I would definitely purchase this again.
As a park attendant for a sports and recreation company, I'm constantly on the move in my golf cart, and I've been a music enthusiast since the '70s. I purchased this little speaker so I could enjoy music while patrolling. This speaker is truly amazing. The sound quality is great, and the volume is perfect for my needs. It connects easily to my phone via Bluetooth, and it conveniently fits in the cart's cup holder. I'm planning to purchase more for my family. It's an A+ item all the way!
I already have a small speaker, but it doesn't provide much volume. This one is tiny but packs a punch in terms of volume. The sound quality is decent, although you can't control bass or treble. However, it's fantastic for travel as it takes up very little space.
This speaker is small and comes with a handy carrying cord. Surprisingly, the sound quality is quite impressive and can get quite loud for its compact size. It's great for listening to audiobooks, though I haven't paid much attention to the battery life.
This speaker is ideal for poolside use. I bring it along for my daily walks. The only drawback is its relatively short battery life. Since I prefer the volume loud, it lasts about an hour for me. Nevertheless, I love the sound quality, and it conveniently fits in my pocket during walks.
It works well, but I do wish the charger connector and controls were on the side instead of the bottom.
This speaker is a real lifesaver when a device's audio output isn't clear. I like this speaker and would recommend it to other buyers.
I was pleasantly surprised by the quality of this product; it works even better than I expected.
It works exceptionally well for its size, and I've had no issues with connectivity.
I can't find anything to dislike about this product; it's outstanding, especially at its price point.
Compact but highly effective.
The sound is astonishing for such a small speaker; I ended up ordering five of them.
It's the perfect speaker for my office, exactly what I needed.
This speaker is perfect for a work desk. I can't wear earbuds at work, so I need something compact. It doesn't blast your eardrums but provides clear sound. It's perfect for podcasts, loud enough for close listening, but not so loud that it disturbs people in the hallway. It fits in your palm, making it highly portable. Keep in mind, it's not meant to replace a high-end Bluetooth speaker if you're a serious music enthusiast.
I thought it would be a bit louder, but it's not significantly louder than my phone speaker.
These speakers are fantastic and produce great sound. They have plenty of volume, and when paired, they create an awesome stereo experience. I often prefer using these over my stereo system because the stereo effect is fantastic.
I love how easy it is to charge and how long the battery lasts. The sound quality is sweet coming from such a small device.
Don't underestimate its size; this speaker sounds great and can get quite loud for its dimensions. I'll definitely be purchasing more.
The sound quality from this tiny speaker is truly amazing, and I didn't expect it to have such impressive bass. I use it daily.
It's a good little speaker that provides the extra volume needed for devices like my tablet, which has poor built-in speakers. I would recommend this to anyone looking for improved sound.
This is a fantastic little speaker. I purchased two and linked them together, placing them about 10 feet apart in the dance room at my gym. They produce great sound, and I can easily carry them around in my small messenger bag to play music anywhere with impressive quality.
This sleekly designed speaker is excellent. It offers strong sound quality and connects effortlessly. I liked it so much that I went back and bought two more for my kids.
I needed a small speaker for the lobby at my workplace, and I'm impressed not only by its sound quality but also by its remarkably long battery life. It's surprising that such a tiny and affordably priced device can be this amazing!
We purchased this speaker because the sound on my old 2016 MacBook had deteriorated. With the Bluetooth feature, everything now plays not just perfectly but even better than before. It's an impressive little device that makes you appreciate how far technology has come. Speakers like this, even just a couple of years ago, would have been prohibitively expensive.
Don't be deceived by its size; this compact speaker may be small, but it delivers a powerful performance. It's perfect for on-the-go use and can easily fill a room with sound. Plus, it holds its charge well.
Small, lightweight, cute, and great for boosting voice volume, especially for the price. However, the battery doesn't last long, and it seems to discharge faster than it charges. To use it again, you need to turn it off, recharge it, and then it's good to go.
I don't usually write reviews, but I love this little speaker so much that I had to share my thoughts. Its compact size makes it perfect for travel, and the sound quality is on par with my larger UE Boom Bluetooth speaker. The battery life exceeded my expectations, and it easily fits into a pocket or on a belt loop.
It's small and powerful, though it doesn't last as long as advertised. Still, it's good enough.
Superb! This small yet powerful speaker is a great addition.
This speaker may be small, but it delivers surprisingly loud sound for its size. The sound quality is good at medium volume but can get a bit unclear at maximum volume. It serves my purpose well, and I'm happy with this purchase.
It may be small, but it sounds impressively loud. It's great, charges quickly, and lasts for over 2 hours.
Holy cow, this tiny speaker is incredibly loud! It fills two rooms with bright sound, and we have to raise our voices when it's at about 75% volume. The build quality is excellent. While it lacks bass, you can adjust that in your phone's equalizer settings. It's a great gift option, and I'd definitely buy it again.
It's so much fun to use, especially for listening to podcasts without headphones. This little speaker works great.
I can't express enough how much I love this Bluetooth speaker. It's a small powerhouse that you won't regret buying, especially if you're hard of hearing like me.
This is a fantastic item! It's just the right size I was looking for – small and loud. I'll definitely purchase another one in the future.
One of my favorite mini speakers ever! I'm pleasantly surprised by the great sound it delivers.
This seemingly innocent little speaker will surprise you with its big sound and distortion-free performance even at full volume. The only downside is its relatively short battery life when played at max volume. Nevertheless, it's impressive for its size.
Despite its small size, this speaker can get quite loud, making it perfect for use at a distance. However, it lacks bass, so audio might not be ideal in that regard. Overall, it's a great product.
Wow! This speaker is worth every penny. It produces strong and clear sound, and despite a minor cosmetic issue, it works exceptionally well.
This speaker packs quite a punch for its size and price – it's a fantastic deal and performs excellently!
I initially bought smaller versions of these speakers, but they didn't work well; one of them blew out. These bigger ones, however, are much better. After charging and testing all of them, they performed perfectly. It seems the smaller ones couldn't handle the volume, but these can. I highly recommend these speakers.
I'm thoroughly impressed by this compact yet powerful speaker. It delivers incredible sound quality. I'm even considering purchasing a couple more.