SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mystiera.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mystiera.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I absolutely adore these sunglasses! Initially, I bought them for my vacation, but they quickly became my favorites. I find myself using them all the time. They provide awesome and incredibly clear vision.
They are slightly oversized for my face, but I really appreciate the way they display true colors without causing any discomfort to my eyes. They exceeded my expectations for their price.
These glasses are a first for me. I opted for the model with yellow 06 lenses for driving in cloudy weather. To be honest, I didn't anticipate such an impressive effect. After trying them out for about an hour in cloudy conditions, I was amazed. These glasses make everything brighter and more contrasted, and they don't strain your eyes. They're also excellent for fishermen in overcast conditions. I highly recommend getting a pair.
According to the description, the lenses are good and beautiful...
They are not only beautiful but also of top-notch quality. I appreciate the seller's quick delivery and well-thought packaging.
At first glance, I thought these glasses with blue lenses were cool, but after wearing them, I wasn't as fond of the frame. However, since I bought two pairs, I decided to put the blue lenses on the black frame. It would have been interesting if they weren't polarized because, when riding my motorcycle, I can only see the cellphone screen if I lower the visor.
I find them both beautiful and comfortable, whether I'm fishing or driving my car.
I purchased these as a gift for my husband, and he refuses to take them off. He even urged me to buy more because he finds them so fantastic. I highly recommend them.
They arrived exactly as described, and I have no complaints.
My boyfriend loves them. He had lost his previous pair, and these are the perfect replacements.
I've been on the hunt for good polarized sunglasses, and these are incredible. They offer superior quality, and I'd put them up against major brands any day.
These glasses fit perfectly, and the curved lenses provide excellent sun protection. Bravo!
I've already ordered four pairs of sunglasses, and all of them match the descriptions and look like the pictures. The quality of the lenses is good, and the packaging is nice. It would have been great if they were available in different sizes.
To be honest, I didn't expect much, but I was pleasantly surprised by the product. The sunglasses' quality is very good, the design is appealing, and they were delivered without any issues.
This is a great product that lived up to its promises. The combination of lenses works really well.
From ordering to receiving the product, everything went perfectly. I will definitely order from this site again in the future.
These glasses are great for the price. I use them for work, and not only do they protect my eyes from UV rays while driving, but they also keep dust and small sand and grit out of my eyes. I bought two for myself and one for my coworker.
I've tried several sunglasses, but none of them had this level of quality. They fit my big head, and they don't let light in from the sides, so I don't get headaches while using them.
My husband always struggles to find sunglasses that are comfortable and fit his larger face. These fit him perfectly and are incredibly comfortable. He loves them!
These sunglasses block the sun quite effectively, are comfortable, and reasonably priced.
I really like these glasses; they are comfortable to wear. I got a second pair after the first one got scratched because, at this price, I don't mind if they get lost or damaged.
They provide a clear view and aren't too dark compared to my previous sunglasses. They help me stay alert during long drives. They are a bit too large for the glasses compartment in my car, but that's a minor issue.
The frames are lightweight and sturdy, not easy to break.
This is the third pair we've purchased in the past three years. My husband has a wider face, and he loves them. The quality is great for the price, and they are not too expensive.
I bought these for my boyfriend. I didn't want to spend a lot because he tends to lose them. Surprisingly, he loves this pair the most, and it's the cheapest one he has never lost.
I always wear Oakley, but I wanted a more affordable pair for outdoor work, and these do the job. I bought them for canoe camping last summer and have been wearing them since.
After my cataract surgery 3.5 weeks ago, my eyes were very sensitive to the sun. I used to go outside and squint even with regular sunglasses. What a difference! No more squinting with these. They are comfortable, lightweight, and completely block out the sun, even from the sides. I would recommend these to anyone with light-sensitive eyes.
If you expect high-end sunglasses at a budget price, these may not be it. However, for the price, these are great sunglasses for everyday use that get the job done without breaking the bank. I bought them for my husband, and he liked them enough to ask me to order another pair for him.
I bought them for playing golf, and I love them. The price was just right.
I have a wide head and was apprehensive about ordering sunglasses without trying them on, but these fit me well. The optics are good, and at this price, I won't feel too bad if I scratch or lose them.
My husband and I compared these sunglasses with the ones we were using, and these significantly reduce eye strain and glare. They are very comfortable and lightweight. I will buy again because my husband is always losing his.
They are comfortable and fit well. I'm not a fan of the way things look through the lenses without the blue light, but for the price, it's acceptable. I use these for outdoor activities like cycling and keep my Ray-Bans for driving.
A little too dark for my taste. Best to use on really bright days, while boating, or driving.
These glasses are perfect for my cycling. They fit me perfectly without any adjustments needed.
As soon as I got these polarized sunglasses, I went cycling wearing them. I absolutely love them!!! They fit my face perfectly.
I find these glasses to be very stylish and comfortable to wear. They do a good job of blocking out the sun. They are exactly what I would expect from a local big box store.
These glasses are quite lightweight and fit my face very well. The arms are grippy, and they look and feel great.
These are very comfortable and work well for me during my drives, which are often in full sun! I would definitely recommend these.
I use these for walking and driving. Someone mentioned they are windproof, but I found they are about 90% windproof. A slight breeze gets in along the bottom, but it's minimal.
So far, they seem very good, especially considering the price I paid. I can't complain.
These are great, my dad loves them.
They are comfortable and lightweight, and the polarized lenses are nice. My mom liked them so much that she ordered the same ones.