SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mystiera.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mystiera.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
From the moment the chair graced my home, it has not just been a piece of furniture; it has become the cornerstone of my personal sanctuary. This chair, with its blend of European and Scandinavian design influences, embodies the cozy elegance I've always sought for my living spaces. The solid wood frame speaks to a commitment to durability that I deeply appreciate, offering both stability and a sturdy foundation that reassures me of its longevity. The high-quality cotton fabric upholstery, complemented by the plush sponge filling, invites hours of leisurely relaxation, whether I'm lost in a book or simply taking a moment to unwind. The chair's compact dimensions have proven to be a perfect fit for the intimate corners of my home, from a sunlit balcony nook to the cozy confines of my reading room. Its sleek design, devoid of unnecessary embellishments, harmonizes beautifully with both modern and traditional decor, making it a versatile addition to my home. The comfort it provides is not just physical but visual, enhancing the aesthetic appeal of any space it occupies. What truly sets this chair apart for me is how it encapsulates the essence of minimalistic living—functional, sophisticated, and utterly inviting. It's more than just a seating option; it's a lifestyle statement that elevates my home's ambiance and my daily living experience.
Completely in love with these chairs. The material is incredibly soft and they're built to last.
Ideal for tight spaces, these armchairs are top-notch in build and comfort. Quality is outstanding.
Assembly was a breeze, and it looks spot-on like its picture. The material's holding up great.
The Nordic Rattan Leisure Single Sofa Chair has redefined what minimalistic design means to me. It stands proudly in my living room, not just as a furniture piece but as a testament to my love for serene leisure and refined taste. The chair's Scandinavian appearance brings a modern, clean vibe that complements my desire for a clutter-free, peaceful environment. The solid wood frame and premium cotton fabric exemplify the quality and craftsmanship that went into its creation, ensuring that the chair is not only visually appealing but also built to last. The unique blend of comfort and style has made this chair my favorite spot for relaxation and contemplation. The sponge filling offers a luxuriously soft yet supportive sit that cradles me in comfort, whether I'm enjoying a quiet morning coffee or delving into the pages of a captivating novel. Its size is perfectly suited for the smaller, more intimate areas of my home, providing a cozy retreat without overwhelming the space. Each detail, from the material to the design, reflects a thoughtful consideration for both aesthetics and functionality, making it a quintessential piece for anyone seeking to infuse their home with the essence of Nordic elegance and the warmth of cozy leisure.
This chair stole my heart. It's stunning in my apartment, high-quality, and assembling it was straightforward. I'm tempted to get another. It's just perfect and I can't recommend it enough.
Impressed by the quality and beauty of this chair. Offers great value for the price.
Assembly was a cinch, and I'm thrilled with the quality. After some letdowns with other brands, this one was a pleasant surprise with no issues at all.
Fits perfectly as a chic reading nook in any room.
My daughter is thrilled with this chair! Easy assembly and a charming addition to her room.
Cute chairs that matched the pictures exactly and were simple to assemble. They're quite firm, possibly softening over time, but they're great as stylish accent chairs.
The addition of this chair to my home has transformed a simple corner into my personal retreat, where style meets unparalleled comfort. Its Scandinavian design, emphasizing simplicity and functionality, perfectly aligns with my minimalist aesthetic, while the solid wood construction and cotton fabric upholstery echo my preference for natural, high-quality materials. The chair's ability to blend seamlessly into various settings, from the balcony to the living room, underscores its versatility and the thoughtful design behind it. The comfort it offers goes beyond the physical; it's a comfort that permeates the ambiance of the room, inviting moments of solitude and relaxation that are so essential in today's fast-paced world. The sponge filling provides a softness that envelops me in luxury, making it the ideal spot for unwinding after a long day or for immersive weekend reading sessions. Its compact size is a boon for my space-conscious lifestyle, ensuring that comfort and elegance can coexist without compromise. This chair is not merely furniture; it's a declaration of my commitment to combining cozy elegance with functional living. It stands as a beacon of tranquility in my home, a place where I can embrace the joys of leisure in the utmost style and comfort.
These have a luxurious look without the hefty price tag. Assembly is straightforward, and they're both comfortable and easy to maintain.
Simple to put together and looks just as expected. The blue color is a hit, packaged well with easy-to-follow instructions.
It's been a hit at my massage practice, adding just the right touch of comfort and style with a throw and pillow. The material is soft and the color is spot-on.
Worth the effort of assembly, which required an extra pair of hands but paid off.
The color came out a tad darker than pictured, yet the chair's quality and ease of assembly are impressive. The material is practical for cleaning, making it ideal for families.
Assembly was straightforward and quick. The materials are premium, offering the perfect balance of firmness and plushness. Only positives to say about this chair!
Unboxing had me worried about missing armrests, but they were cleverly hidden within the cushion. Assembly was easy, with well-organized hardware. A stylish and comfortable choice.
Assembly is as easy as promised, and it's both comfortable and sturdy. The faux leather seat is a practical touch, easier to clean and likely more durable than fabric. Make sure to check dimensions for a perfect fit.
Beautiful! 🥰