SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mystiera.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mystiera.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Finished in chrome, this upscale desk has excellent overall texture and workmanship, adding a high-end look to the office. The sleek lines and colors make it an ideal platform to bring an open, airy feel to the office that helps creativity flourish. Notably, this desk is 70 inches long and has a spacious desktop that can accommodate large monitors and keyboards, while still having plenty of room for folders, files, and other office supplies. In addition, the sturdy and reliable construction of this desk is designed to carry heavy equipment, making it ideal for use as a computer workstation. All in all, this desk is perfect for housing computers, bringing convenience and comfort to the office environment.
This is exactly what I wanted. The large size table is perfect for my needs. It went together quickly and everything fit perfectly. The chrome legs of the desk are both sturdy and lightweight. The desk looks beautiful. I highly recommend this to anyone who wants a sturdy, reliable, upscale desk. The modern style desk is perfect for the office
It is a very nice desk. Sturdy and super easy to assemble, I just need to put 4 legs on. And a good height, it's worth the cost!!
Wow, this desk is a game changer! The chrome finish gives it such an upscale and modern look. It's perfect for my home office. I love the spacious desktop - plenty of room for all my stuff. Highly recommend! 🌟👍
This writing desk has been a fantastic addition to our home office setup.
The quality of workmanship on this desk is truly top-notch; it adds such an air of sophistication to my office area at home! Plus, its sturdiness makes it ideal even when loaded up with heavy equipment like computers or printers.
I am thrilled with this purchase! This modern style chrome-finished table fits perfectly into my minimalist workspace while providing ample surface area for all my needs without compromising stability or durability!
What an excellent find! This stylish writing table not only enhances the aesthetic appeal but also offers convenience and comfort in equal measures – couldn’t have asked for more!
Seriously impressed by how high-end this desk looks while being so affordable. It’s made working from home much more comfortable and efficient – kudos on creating such a versatile piece!
This contemporary-style workstation has brought about such an open feel in the room that creativity flows naturally now – absolutely loving every bit of it 😊💕
The assembly process was super easy which added bonus points along with its stunning appearance & functionality!
Never thought I'd be so excited about a desk! The chrome finish is sleek and the size is just perfect for my office needs. It's sturdy, stylish, and oh-so-convenient!
This desk has been an excellent addition to my home office. Its modern design coupled with its spaciousness makes it ideal for housing all my work essentials comfortably.
Definitely a must-have for every home office!
It’s hard not to appreciate the craftsmanship on this piece – from the chic chrome finishing to its sturdy structure; everything screams quality & elegance.
I'm absolutely thrilled with how well this desk fits into my workspace. The sleek lines and color give off such an open, airy feel - it's helped boost productivity tremendously!
What I love most about this table is its versatility - works equally well as a computer workstation or a simple writing table while adding style quotient to the room decor 💯👌