SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mystiera.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mystiera.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My boyfriend resides in a different country and returned home for the summer, while I've been working full-time and he's attending school. Consequently, our opportunities to spend time together have been limited to weekends. Surprisingly, this situation has proven to be quite advantageous for initiating conversations and enjoying quality time together! It took a little convincing on my part, but he ended up embracing it. As a result, we've both gained valuable insights into each other.
We've found Love Lingual to be a delightful game that has added a unique and engaging dimension to our relationship. Every time we play, we find ourselves becoming more open, sharing thoughts and experiences that wouldn't typically arise in everyday conversation.
My boyfriend and I have a relatively new relationship, and I thought it would be a fun idea to use these cards to deepen our connection. Let me tell you, we had an absolute blast with these cards! I'm so thrilled that I purchased them. The questions were intriguing, thought-provoking, and sometimes even challenging. They sparked deep conversations that brought my boyfriend and me even closer.
I believe this is an excellent idea for couples looking to strengthen their connection and get to know each other better. Perhaps if I had tried this with my ex-wife, our marriage might have endured.
This game serves as a fun conversation starter to enjoy with your partner. My only critique is that the questions tend to focus more on physical intimacy rather than emotional or intellectual intimacy.
My husband and I cherish our quality time together and thoroughly enjoy using these couple card games to kickstart meaningful conversations and deepen our understanding of each other. I highly recommend them!
Such a delightful idea for a date night!
The cards are neatly packaged and of decent paper quality. I had anticipated the questions to be a bit more profound and insightful. However, in fairness, my husband and I have been married for 40 years, so we've already covered many topics. These cards might prove more beneficial for younger couples.
I genuinely appreciate the diversity of questions offered in this set. What I initially bought for fun ended up becoming something I love. There are plenty of questions to ask your significant other, allowing you to forge a deeper connection. The number of cards included is substantial, and they have a professional finish to them.
The quality of the cards alone deserves a 5-star rating. They have an appealing appearance and are made of smooth, thick paper. The questions are excellent for reigniting or deepening your connection with your partner. They differ from similar decks, which is a refreshing change, and I appreciate that they're categorized into various sections of questions.
This is an excellent conversation starter. When I began dating my now-fiancé, I used it as an icebreaker to facilitate getting to know each other better. It led to profound conversations and was incredibly enlightening for both of us.
A fantastic tool for sparking communication!
I purchased this simply to have some fun with my fiancée that didn't involve screens or extravagant spending. The questions are great, making it a wonderful way to spend quality time together.
I've even recommended it to my therapy clients!
If you're looking to dive into deeper conversations with your partner, this is a valuable tool. It encourages discussions that you may not have thought to have otherwise and helps you gain a deeper understanding of your partner.
I bought this for my anniversary, and my husband and I were able to have easy, argument-free conversations on a wide range of topics. It made for a fantastic anniversary gift, and I wholeheartedly endorse it.