SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mystiera.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mystiera.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enhance your intimate moments with these well-crafted dice. They're easy to read and come with a convenient pouch for storage. While I noticed a picture showing a guidebook, my set didn't include one, but that's a minor detail. For the price, they're a quick and fun way to add some excitement.
These playful dice are a gateway to unexpected and possibly familiar adventures. Let the roll of the dice lead the way!
Experience a mix of erotic excitement and anticipation with these dice. They offer a wide range of options and can be combined in various ways for even more excitement.
Fun, amusing, and full of surprises, this game is a fantastic way to explore new and familiar ideas. The best part? There are no losers in this game. It's a light-hearted and thrilling way to add some zest.
These dice are a fantastic choice for adding a bit of excitement. They're interesting, affordable, and come with a handy storage bag.
Incredibly clear and well-made, these dice stand out for their quality. The green one even glows in the dark after exposure to light. They're definitely recommended for any couple looking to add some fun.
The dice are sturdy and feel durable. The combinations that come up can be intriguing, making it a playful way to start an enjoyable experience.
Overall, these dice are a lighthearted and enjoyable way to begin your adventures, keeping the mood fun and carefree.
Why not bring a new twist to your relationship? I haven't yet tried these with my partner, but I'm excited about the potential for fun and spontaneity in the bedroom, or wherever else the dice might suggest! It seems like there are essentially three sets in one: one for foreplay, one to escalate the excitement, and a larger die to maintain the momentum. It's worth giving a try!
This dice set offers an abundance of choices, making it a playful addition to your collection. Though some dice might seem similar, they allow for customization based on your preferences and interests. It's a delightful way to diversify your experiences.
I had similar dice in my youth and they were great fun, though we eventually grew bored of them. However, for my best friend's 40th anniversary, I thought they'd be an amusing and novel gift. It's exciting to play games and try new things, especially in the bedroom!
The set also comes with a handy bag, ideal for storage or travel. The dice are well-made, easy to read, and simple to use.
If you're aiming to effortlessly enhance your romantic life, these dice are perfect. Keep an open mind, as you never know what you'll roll. Some combinations might make you laugh, others could be outside your comfort zone, but that's all part of the excitement. This set includes numerous options, adding to the variety.
For its price, this dice set is a playful addition to the bedroom. It's just dice, but the outcomes are always enjoyable and add an element of surprise.
These dice were a spontaneous purchase, but they turned out to be a lot of fun! They're perfect for those nights when you're unsure how to mix things up. Trying different games or challenges has kept our evenings vibrant.
This game is a simple yet effective way to maintain excitement in the bedroom. It's portable, offering hours of amusement. It's straightforward and definitely adds some spice.
My partner and I have had a blast with these dice. They're entertaining, sexy, and add a great deal of variety to our evenings. Be warned, the game can last for hours, adding an exciting twist to our relationship.
We didn't get any instructions, but the symbols on the dice are intuitive enough to create our own game rules. While the novelty might diminish over time, they've been a delightful addition to our fun.
I'm thrilled with this purchase. The colors are visually appealing and soothing. The dice are straightforward to use and offer lots of enjoyable moments.
Searching for fresh ways to add excitement in the bedroom? Look no further! This set of diverse dice offers a world of ideas for positions, locations, and much more. I'd definitely purchase again, especially as I plan to pair them with feathers and a massage oil candle for added fun.
Great set of dices
Great for spicing things up, wink wink