SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mystiera.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mystiera.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few weeks ago, I picked up this watch with a square dial and a leather strap, and honestly, I've been pleasantly surprised by how much I like it. It's got this unique look that's a bit different from your usual watches, thanks to its square face. It’s kind of refreshing and has turned into a nice conversation starter more than once. The size is just right too – the dial isn't too big or small on my wrist, which I appreciate because I've struggled with finding the right fit before. And the clarity? Spot on. Even in direct sunlight, I can tell the time without squinting, which says a lot about the thought put into the glass covering. As for keeping time, it hasn’t skipped a beat. I was a bit wary at first about how accurate a quartz movement would be, but it's been dead on, every time I check it against my phone. The leather strap deserves a shoutout too. It felt a bit stiff right out of the box, but after a couple of days, it molded to my wrist perfectly. It's comfy, looks great, and hasn’t shown any signs of wear yet. It's been a great accessory for both my work outfits and my more casual looks. It doesn’t scream for attention but definitely adds a polished touch. Plus, the durability so far has been a relief. I’m not exactly gentle with my watches, so the fact that it still looks as good as the day I got it speaks volumes. All in all, this watch has been a solid choice. It balances style and functionality in a way that works for pretty much any day of the week. If you’re on the fence about getting it, I’d say go for it. It’s a subtle yet stylish piece that feels like it punches above its weight, especially for the price.
I recently picked up this watch with a square dial and leather strap, and I've been pleasantly surprised by its versatility and style. The quartz movement keeps time well, and I've found the 34mm dial size to be just right - not too big or small on my wrist. The leather strap is comfortable for all-day wear, and the overall design strikes a nice balance between casual and formal, making it easy to pair with different outfits. It's been durable so far, thanks to the coated glass protecting the dial. It's a straightforward, good-looking watch that does exactly what I need without any fuss.
Really like the watch and the strap is pretty good (though I had to make an extra hole). Not sure about its timekeeping yet, only worn it for 3 hours, but so far, I'm quite happy. Thanks!
Simple yet beautiful.
This watch is great for anyone looking to share a similar style with their partner. It's really nice and I think others would like it too.
It's a nice watch, I'd suggest buying it. And yeah, it came right on time, ha!
I liked how straightforward and neat this watch looks, fitting well on my slim wrists. It got here fast, and the packaging kept everything safe and sound.
Great quality it came before the estimated time
The watch has a subtle style that I'm really into; not too in-your-face. Wanted to give a shoutout to the seller for that.
It's a sleek, really attractive watch. Perfect for daily office wear.
Very nice watch. Good price-quality ratio. Very satisfied with the design and quality. The color I chose is black.
The watches came in yesterday, almost in perfect shape. The one with the black strap has a few scratches but they are hard to see. Nonetheless, I'm satisfied with my purchase. Thanks!
Love this watch! It's beautiful. Definitely thinking about getting more from this line.
Awesome watch, really liked it.
Cute 😍
Great little watch for the price. good value
My husband's thrilled with it. After years of searching, I've finally nailed it. He wears it non-stop.
It's alright.
Maybe smaller than expected but everything else is very good!
It does what it's supposed to, and the price-quality ratio is on point.
Great looking watch, fast shipping
My hubby's all over his new watch and eager to show it off.
I have received my order
Just stunning and sleek!
Love this watch!
Love the design!
Absolutely love this watch! The square design is modern and chic, making it a great accessory for any outfit. It's lightweight, comfortable to wear all day, and the leather strap feels premium. The quartz movement ensures I’m always on time. It's a quality watch that stands out in a crowd.
This watch is stunning and of surprisingly high quality, exceeding my expectations. However, it's a bit smaller than I anticipated.
The strap's a bit short even for my small wrists. Still love how it looks overall.
Gorgeous.
It’s been a fantastic addition to my collection!
I've received numerous compliments on this square dial watch. Its simple elegance is perfect for any occasion, and the leather strap is genuinely comfortable. The time accuracy is spot on, and the dial is easy to read. It’s a versatile piece that adds a touch of sophistication to my wrist.
Been rocking this square dial watch for a few weeks, and it’s been fantastic. It’s not just a watch; it’s a statement piece that's versatile enough for both work and play. The leather strap and precise quartz movement are top-notch. Durable and stylish, it’s become my go-to daily watch.
Gives good bang for the buck. The strap could be better, but for the price, it matches the photo well. Solid purchase.
Kind of feels like something a kid would wear.
Honestly, it's pretty and worth the price. I do recommend it.
Super cool and came sooner than I thought. I'd definitely recommend it.
Looks neat and matches lots of different styles!
Totally into this. The fabric, patterns, and colors are my thing.
Adore the design. It's classy, has a nice wristband, and is an incredible deal.
Really good, just a tad small.
Nice clock. The cut is very comfortable and soft. Price/quality 100% recommended.
A bit on the small side than expected. Still, it's a bargain.
Gorgeous watch! Totally worth the money.
Super cool, especially the strap material.
Ended up smaller than I guessed, but I still like it.
Super cute, I liked it and would recommend it.
Big fan of how compact and straightforward it is.
Really digging this one; it's super lightweight, feels premium, and looks even better up close.
Looks sharp, feels like it cost a fortune. Perfect for formal wear. Happy with my purchase.