Discover the Elegance of Traditional Tea Time
Elevate your tea experience with our exquisite Black Stone Tea Tray Set, a perfect blend of tradition and modern functionality. This set, designed for six users, is not just a purchase; it’s an investment in quality and style. The robust black stone tray, coupled with a sleek glass electric kettle and pan, offers a harmonious balance between durability and elegance.
Exceptional Features for an Unforgettable Tea Time
- Superior Quality Materials: Crafted from premium black stone, the tea tray boasts a sophisticated look and lasting durability. The electrical kettle and pan are made of high-quality glass, ensuring a pure tea flavor.
- Generous Size: Measuring 90cm x 40cm x 3cm, the tray offers ample space for your tea set and accompaniments.
- Hefty yet Elegant: With a weight of 24KG, the tray is solid and stable, making it a reliable centerpiece for your tea rituals.
- Convenient Induction Cooker: The induction cooker integrated into the tray ensures your tea remains at the perfect temperature.
- Effortless Maintenance: A complimentary water-draining pipe is included for easy cleaning and upkeep.
Why Our Tea Tray Set Stands Out
Ideal for those cherished moments, whether it’s a quiet morning or a gathering with loved ones, our tea tray set enhances the experience. The black stone’s timeless beauty adds a touch of sophistication to any setting, while the glass kettle and pan offer modern convenience.
Your Satisfaction, Our Promise
We understand the concerns with online purchases, especially for fragile items like ours. That’s why we offer a guarantee of safe delivery, with a slim chance of damage during transportation. In the unlikely event of damage, we’re committed to replacing any broken parts promptly. Plus, our friendly customer service team, led by Linda, is always here to assist you with any queries or concerns.
Ready to Transform Your Tea Ritual?
Don’t miss the opportunity to own this exquisite tea tray set. Click to add it to your cart and start enjoying a more refined tea time today. Remember, it’s not just a tea tray set; it’s a statement of elegance and a commitment to quality.
Additional Product Specifications
- Model: tsp2204148b
- Voltage: 220V
- Material: Exfoliator
- Suitable for up to 6 users
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mystiera.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mystiera.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mystiera.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mystiera.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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