SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mystiera.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mystiera.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This pendant light seamlessly combines two distinct materials - marble and wood - resulting in a strikingly beautiful fixture that stands out in any setting. It’s more than just a source of illumination; it's also an eye-catching centerpiece thanks to its unique aesthetics. Its LED technology ensures bright yet soft lighting that sets the right mood whether you're having dinner or simply relaxing after work. Plus, LEDs are known for their long lifespan so replacing bulbs will be less frequent compared to traditional ones. The combination of high-quality wood with luxurious marble gives off both rustic charm and upscale elegance at once – making it suitable regardless if your interior leans towards classic or modern designs. Easy installation process is another big plus as there were no complex procedures involved when we put ours up! Overall this item provides fantastic value given how well-made and stylish it is.
The combination of marble and wood in this LED pendant light creates an elegant yet cozy atmosphere in our living room. I couldn't be more pleased with the quality or design.
Lighting plays such an integral role in setting the mood of our homes and this piece does just that with style and elegance. The fusion of natural elements like wood with luxurious marble gives it a distinct look that resonates with sophistication while maintaining an approachable charm. It's more than just illumination; it's about bringing warmth into spaces where families gather, conversations flow and memories are made. What sets this product apart is its use of LED technology which means less energy consumption without compromising on brightness or quality of light.
This Contemporary Marble Wood LED Pendant Light is truly a work of art. Its unique combination of materials adds an unexpected touch to any space while still providing ample light.
What a fantastic purchase! This contemporary pendant light not only looks beautiful but also offers great energy efficiency thanks to its LED technology.
Great purchase.👍
When I first laid eyes on the Contemporary Marble & Wood LED Pendant Light online, I was immediately smitten. It had an elegant but modern look that seemed like it would fit perfectly in my newly renovated kitchen. And boy was I right! The combination of marble and wood gives off a luxurious vibe while still maintaining a cozy atmosphere. The brightness level is just perfect for our needs too - not too harsh yet sufficient to illuminate the entire area effectively thanks to its LED lighting feature.
What an exquisite blend of materials and technology! This lighting fixture embodies sophistication with its use of refined marble juxtaposed against the rustic charm of wood. Meanwhile, its LED feature ensures consistent brightness while being kind to your electricity bill - truly a fusion of beauty and practicality! You can't help but admire how it effortlessly becomes the focal point wherever placed; be it over dining tables or as central ceiling lights in living rooms. In addition to being visually stunning, this product offers reliable performance that matches its compelling aesthetics.
Perfect illumination.
The modernistic fusion of marble and wood in this pendant light is nothing short of breathtaking. The design exudes a certain level of sophistication that effortlessly enhances the aesthetic appeal of any room it graces. Its LED lighting system, which boasts energy efficiency, casts a warm glow that creates an inviting atmosphere throughout your space. The wooden element adds a natural touch to the overall design, making it perfect for those who appreciate organic beauty. Meanwhile, the inclusion of marble offers an elegant contrast and elevates its visual impact. This blend results in a stunning piece that's not just about illumination but also doubles as an artistic statement. Moreover, its quality craftsmanship guarantees longevity - ensuring you'll enjoy its benefits for years to come. Installation was quite straightforward too; even someone with minimal DIY skills can set it up without much hassle. In conclusion, if you're looking to bring some style into your home while enjoying functional lighting at the same time, this product is worth considering.
Beautifully crafted!
🏠 Perfect for home.
This modern illumination solution is a true work of art! It combines the timeless elegance of marble with the natural warmth of wood, resulting in an aesthetically pleasing piece that complements any home decor. The LED technology ensures energy efficiency and longevity, providing bright yet soft light that can transform your space into a cozy haven. Its design is not only stylish but also functional, making it perfect for those who appreciate both form and function in their living spaces. Whether you're hosting a dinner party or just enjoying some quiet time at home, this pendant light will surely enhance your experience.
The marriage between traditional (marble & wood) elements and cutting-edge (LED) technology has never been more beautifully executed than in this pendant light fixture. The sleek design exudes an aura of understated luxury which instantly elevates any room's ambiance without overwhelming other decorative pieces present.The efficient LED component guarantees optimal luminosity whilst conserving energy - proving once again that style need not compromise sustainability. A testament to thoughtful craftsmanship, each detail from material selection to finish reflects meticulous attention ensuring durability alongside visual appeal.This lighting fixture doesn’t merely illuminate spaces but transforms them into warm inviting environments where memories are made.
😍 In love!
This sleek, modern fixture is a true testament to innovative design and craftsmanship. The combination of marble and wood offers an unexpected yet harmoniously balanced aesthetic that complements any living space. With its LED lighting feature, it provides not only functionality but also energy efficiency, making it a smart choice for the environmentally conscious consumer. Its unique structure captures attention without overpowering the room, creating a focal point that enhances rather than detracts from your existing decor. Whether you're looking to illuminate your dining area or add some flair to your office space, this pendant light is sure to impress.
Stunning!
There's something incredibly captivating about the way this pendant light combines traditional materials like wood and marble in such a fresh, modern way. It manages to be both understated yet eye-catching at the same time - no easy feat! But what truly makes it stand out from other lighting fixtures on the market today is its commitment to sustainability by utilizing LED technology for optimal performance with minimal power usage. This product proves that style doesn't have to come at the expense of practicality or environmental responsibility - quite simply put: it’s beauty meets function in one stunning package.