SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mystiera.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mystiera.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I can't begin to express how much I love this projector! The Full HD 1080P resolution combined with the 4K support has completely transformed my movie nights. It's like having a private cinema at home, only better because you get to control what's on screen. I've watched everything from action-packed blockbusters to artsy indie films and every single time, the picture quality is simply stunning - crisp, clear and vibrant. Plus, the Dolby Audio provides an immersive sound experience that really pulls you into whatever you're watching. It's safe to say that this projector has exceeded all my expectations!
As a tech enthusiast who loves hosting game nights for friends, finding a projector with high-quality visuals was crucial for me. This one definitely delivered! Its exceptional contrast ratio ensures vibrant images which make gaming so much more exciting and engaging – it feels like we’re in the game itself! Moreover, its Wi-Fi connectivity feature allows us to stream games directly from our devices without any hassle of wires or additional equipment.
This projector has completely transformed my home theater experience. The 4K support delivers stunning visuals that are just out of this world! 🌟
I used to think projectors were all about compromise, but not anymore. With its Full HD 1080P resolution and Dolby Audio, this one offers a truly immersive viewing experience - perfect for those weekend movie marathons!
Wow! This projector is an absolute game changer for our family movie nights.
The Wi-Fi connectivity feature on this projector is such a lifesaver – no more messy cables lying around. Plus, the picture quality is simply superb!
Being an avid gamer, I was blown away by how well it performed during game nights. The exceptional contrast ratio ensures vibrant visuals which make gaming so much more exciting!
We used this for an outdoor movie session and it was fantastic! Even in less than perfect lighting conditions, the advanced color technology made everything look amazing.
This smart home theater projector doesn't disappoint when it comes to performance or convenience features such as Wi-Fi connectivity - highly recommend checking it out.
From watching movies to giving presentations at work: everything looks better on this Full HD Projector’s large screen 😊
I'm in awe of how this smart home theater projector brings movies to life on the big screen while providing an immersive audio experience thanks to Dolby Audio technology.
good
This smart home theater projector is hands down one of the best investments I’ve made in recent years. From its advanced color technology that brings out incredible details in movies and shows to its long lamp life ensuring years of entertainment: it’s worth every penny spent! On top of it all, setting up was super easy thanks to Wi-Fi connectivity - no need for complicated wiring or professional help.
This smart home theater projector has turned out be one of the best additions in my entertainment setup at home!
The Wi-Fi connectivity feature makes everything so much easier - from setting up the device to streaming content directly from your phone or laptop.
Not just for movie buffs but also for gamers: The high contrast ratio ensures clear and vibrant images which make gaming truly enjoyable 😎
The first thing that caught my attention about this projector was how easy it was to set up right out of box; no technical expertise required at all!
With its advanced color technology and superb resolution, every scene comes alive making it perfect not only for home theaters but also outdoor movie sessions under the stars ⭐️
We recently used this Full HD Projector at our backyard party and everyone was amazed by its performance.
As someone who enjoys watching movies on a large screen with friends and family, I found this Full HD Projector absolutely perfect for my needs. Not only does it offer stunning visuals but also provides an immersive audio experience thanks to Dolby Audio tech – all without any need for frequent lamp replacements due to its long life span!
I've always been a big fan of home theaters but this projector took my experience to another level altogether!