SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mystiera.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mystiera.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Initially, I found myself on the fence about diving into the world of robotic vacuums. They always seemed like a luxury rather than a necessity. However, my perspective shifted dramatically after witnessing this particular model in action during a visit to a friend's house. Observing its efficiency and effectiveness, I quickly became a convert. The most standout feature, in my opinion, is its sophisticated triple navigation system. This technology is nothing short of impressive, methodically ensuring that the vacuum covers every possible area of my home. It maneuvers around obstacles with ease, avoiding unnecessary repetition and ensuring no spot is overlooked. This level of thoroughness is particularly noticeable on carpets—a notorious haven for pet hair and embedded dirt. The vacuum's powerful suction capability lifts debris from deep within carpet fibers, something my previous vacuums struggled with. Another aspect that I've come to appreciate deeply is its low-profile design. This feature allows the vacuum to glide effortlessly under most pieces of furniture in my home, areas that were previously neglected or required significant effort to clean manually. This design eliminates the need to rearrange my living space just to achieve a comprehensive clean. Moreover, the integration of a smart app has brought an unexpected level of convenience into my daily routine. Through this app, I'm able to customize cleaning zones and set virtual barriers. This functionality is particularly useful for controlling the vacuum's access, especially when I want to keep it away from the kids' play areas during their playtime. This level of control and customization has not only ensured a cleaner home but also provided a sense of well-being, knowing that every corner of my space is maintained without my constant intervention. This robot vacuum has proven to be a worthwhile investment for my home. It goes beyond mere cleaning; it contributes significantly to the overall well-being and cleanliness of my living environment. Its combination of advanced navigation, powerful cleaning capabilities, and user-friendly features have seamlessly integrated into and enhanced my daily life.
Having tried several robot vacuums over the years, I can confidently say this one stands out for its efficiency and intelligence. The triple navigation system impresses me every time, creating efficient cleaning paths that leave no spot untouched. The 6000PA suction is a game-changer, pulling debris from deep within my carpets and leaving my hardwood floors sparkling. Its ability to sweep and mop in one go saves me a tremendous amount of time and effort, especially in a busy household. The large dustbin and water tank mean it can handle extended cleaning sessions without needing my intervention, which is a blessing on busy days. Integrating it with my smart home devices was the cherry on top, making it not just a cleaning tool but a seamless part of my daily routine.
This robot vacuum has transformed the way I approach household cleaning. With its triple navigation, it efficiently covers every corner of my home, ensuring thorough cleaning. The powerful suction is evident as it transitions from hardwood to carpet, picking up even the most stubborn debris. The convenience of the smart app cannot be overstated, allowing me to control and customize the cleaning process from anywhere. Its ability to both sweep and mop has been a game-changer, providing a comprehensive clean that I never thought possible from a single device. Additionally, the intelligent voice control compatibility means I can start or stop the cleaning process with a simple voice command, adding a layer of convenience I didn't know I needed.
Very happy with this robot's performance. It's made cleaning so much easier and more efficient.I was skeptical about robot vacuums, but this one changed my mind. The navigation system is spot-on, and the suction power handles all my pet hair woes. It's like having a cleaning fairy at home!
A family member recommended this robot vacuum, and it's been a game-changer. So glad I made the decision to buy it!
Cleans perfectly every time✨
Every home needs one of these. Simply amazing!👍
This vacuum's cleaning efficiency is top-notch, thanks to its smart navigation and strong suction. However, the mopping function, while convenient, doesn't quite achieve the deep clean of a traditional mop.
Living in a bustling household with kids and pets, I never thought I'd find a vacuum that could keep up – until I found this robot vacuum. Its triple navigation system ensures it cleans efficiently, leaving no area untouched.
Quiet, efficient, and smart
This robot vacuum is a tiny powerhouse! Its low-profile design and strong suction make under-furniture cleaning a breeze. The smart app is intuitive, making scheduling cleanings hassle-free. Highly recommend!
With two dogs and cats, I was amazed at how much dirt this machine picked up from my floors. It handles both hardwood and carpeted areas with ease, making it an essential tool in our home.
This robot vacuum has revolutionized the way I clean my home. The triple navigation system is impressively efficient, ensuring it covers every area without missing a spot. The suction power deals with all kinds of messes, making it ideal for homes with kids and pets. Its low-profile design allows it to clean under furniture, a feature I greatly appreciate. The smart app functionality means I can control it from anywhere, setting cleaning zones and barriers with ease. Additionally, its compatibility with intelligent voice controls makes it an integral part of my smart home ecosystem. It's not just a cleaning device; it's a smart cleaning solution.
Among the various robots I've tried, this one's mapping capability is unmatched. It's become my favorite, even though the battery and dustbin could be bigger. But for its cleaning prowess, it's a keeper.
Completely satisfied with this purchase. It does an excellent job cleaning and is worth every penny.
Stress-free cleaning! This little guy does all the hard work.
Game changer for pet owners! 🐾
Initially skeptical, I've been pleasantly surprised. The room mapping feature is a game-changer, allowing for targeted cleaning. It's also incredibly quiet, which is a huge plus.
Living on a farm means endless dirt and dust, but this vacuum has been a lifesaver. It effortlessly maps out our home, dealing with all the mess from our pets and kids, and it's so simple to use.
This robot vacuum has redefined cleaning for me. The triple navigation system ensures it never misses a spot, methodically cleaning every inch of my space. Its ability to sneak under most furniture without any help from me is a game-changer, making sure every dust bunny is captured. The smart app functionality is incredibly user-friendly, allowing me to customize cleaning areas and set no-go zones with a few taps. The integration with voice control systems like Alexa and Google Home adds a layer of convenience I never knew I needed. It's like having a personal cleaning assistant that's always on call.
Having used several robot vacuums in the past, I can confidently say this one is in a league of its own. The ability to control it via a smart app, setting specific cleaning zones and times, has made it an indispensable part of my daily life. The integration with voice control devices adds an extra layer of convenience, making it the most user-friendly and efficient cleaning tool I've ever owned.
Efficiency at its best
Would definitely recommend this robot vacuum. It's been a game-changer in keeping our home clean, and I'd buy it again in a heartbeat.
Impressed with its ability to navigate and clean efficiently. The only downside is the noise level; it's not as quiet as advertised, especially on tile floors.
I was initially skeptical about how much a robot vacuum could really help with my busy lifestyle. But this device has surpassed all my expectations. The advanced triple navigation system works wonders, intelligently mapping out my home to ensure comprehensive coverage. The suction power is something to behold, making light work of dirt, dust, and pet hair on various surfaces. The sleek design means it can get under almost all my furniture, an area I used to neglect during my cleaning routine. Setting up custom cleaning schedules via the smart app has been a lifesaver, ensuring my home is always clean, even with my unpredictable schedule. Plus, the voice control compatibility means I can start a cleaning session without even lifting a finger. It's the future of cleaning, today.
Absolutely thrilled with this purchase! The triple navigation ensures no spot is missed, and the smart controls are a dream. It's made my daily cleaning routine almost non-existent. A must-buy!
This device works wonders, and setting it up was hassle-free. The vacuum and mop features handle everyday messes effortlessly.
Best cleaning purchase I've made! 🏡💖
This robot vacuum is quite the helper around the house, with its excellent navigation and suction. My only complaint is the frequency of emptying the dustbin—it fills up quickly.
I've always been a bit of a clean freak, but this robot vacuum has taken my home's cleanliness to a new level. The precision with which it maps and navigates my home is nothing short of impressive, thanks to its triple navigation system. The suction is powerful, yet it operates so quietly, I often forget it's running. It's incredible how it manages to clean under almost all my furniture, areas that were cumbersome to reach with a traditional vacuum.
I'm in awe of this robot vacuum's capabilities. It navigates my complex home layout perfectly and picks up everything from dust to pet hair. The app control adds a layer of convenience I didn't know I needed.
Floors look amazing
Pet hair and dirt stand no chance! 🐕 Absolutely love it.
Adopting this robot vacuum into my home has been a game-changer. It navigates with such precision, thanks to the triple navigation system, ensuring no area is left untouched.
This vacuum has been a game-changer for our busy household. The navigation is flawless, and the suction is powerful enough for all surfaces. It's like having an extra set of hands for cleaning.❤️
Handles the mess from kids and pets like a hero. 👶🐾
Great vacuum with strong suction and smart navigation. However, the battery life could be better. It manages to clean my entire apartment on one charge, but just barely.
This robot vacuum is a testament to what modern technology can achieve in making our lives easier. Its triple navigation system navigates my complex home layout with ease, ensuring thorough cleaning. The powerful suction effortlessly picks up everything from pet hair to crumbs, making it indispensable for a pet owner like me. Its ability to get under furniture means I no longer have to move heavy pieces around to clean thoroughly. The customizable cleaning zones and virtual barriers via the smart app are incredibly convenient, allowing me to tailor the cleaning to my home's needs. Plus, the large capacity dustbin and water tank mean I can let it run without constant supervision. It's a reliable, efficient, and intelligent cleaning solution that has made a significant difference in my daily routine.
Say hello to effortless cleaning! The navigation system ensures complete coverage, and the suction power is unmatched. It's quiet, efficient, and the smart app features are incredibly convenient.
So quiet and thorough. Worth every penny.
A cleaning marvel! Floors are always spotless. 🌟
I've always been intrigued by the concept of a robot vacuum but remained skeptical about its practicality until I tried this one. It's been an absolute revelation. The triple navigation ensures it cleans efficiently and effectively, never missing a spot. The 6000PA suction power is impressive, handling everything from fine dust to larger debris with ease. The low-profile design has made cleaning under furniture a non-issue, a task I used to dread. With the smart app, I can tailor cleaning zones to my home's specific needs, avoiding areas that don't require frequent cleaning or setting up barriers as needed. It's not just a cleaning device; it's a smart home upgrade that has significantly improved my daily life.
Absolutely love how it performs. It does exactly what it's supposed to, leaving my floors looking great. We've even given it a cute name!
Impressive is an understatement! The triple navigation and powerful suction make this vacuum a must-have. It's transformed my cleaning routine, and the app features are incredibly user-friendly.
This vacuum is a game changer! 🌪️ Cleans every corner effortlessly. 🏠✨
Love coming home to spotless floors.
As someone who appreciates technology and efficiency, I'm thoroughly impressed with this robot vacuum. The triple navigation system is precise, ensuring it cleans every corner and crevice of my home. Its low-profile design has amazed me, effortlessly reaching under furniture where dust accumulates the most. With the smart app, I can control it from anywhere, setting cleaning boundaries and schedules that fit my lifestyle. The sweeping and mopping feature is the cherry on top, providing a comprehensive clean that leaves my floors spotless and my home feeling fresh. It's not just a vacuum; it's a smart home device that enhances my daily life.
Powerful suction and intelligent mapping make this a winner in my book, but setting up virtual barriers in the app was more complicated than I expected. Still, a solid choice for most homes.
From the moment I unboxed this robot vacuum, I knew it was something special. The triple navigation system is a work of art, guiding it seamlessly through my home's various rooms and obstacles. What truly blew me away was the 6000PA suction power – it effortlessly picks up everything from fine dust to larger debris, leaving my floors immaculate. The low-profile design is another huge plus, allowing it to glide under sofas and beds where dust likes to hide. With the smart app, I have complete control over its cleaning path, setting up zones and barriers directly from my phone. The large capacity dustbin is a boon, significantly reducing the frequency of empties. It's not just a vacuum; it's a vital part of my home's cleanliness regime.
Incredible! My floors have never been cleaner. 🌟
This robot vacuum is a lifesaver for pet owners. The suction power is fantastic, and it navigates around my home with ease. The app control is a nice touch, making scheduling a breeze.
I must admit, I was not prepared for the level of efficiency and convenience this robot vacuum brought into my life. The triple navigation system ensures it covers every part of my home, adjusting its path intelligently as it goes. The suction power is remarkable, dealing with various surfaces with ease and leaving my floors pristine.
This robot vacuum has been a revelation in home cleaning for me. The triple navigation system intelligently maps out my entire home, ensuring comprehensive coverage. The suction power is formidable, picking up everything in its path and leaving my floors spotless. Its ability to navigate under furniture is a major advantage, reaching areas that were difficult to clean before. The smart app integration is seamless, offering complete control over cleaning schedules and zones from the palm of my hand. The sweeping and mopping feature is the final touch, providing an all-in-one cleaning solution that keeps my home immaculate. It's not just a vacuum; it's a smart cleaning powerhouse that has transformed the way I look at household chores.
This vacuum does a fantastic job on my floors and the app control is very convenient. However, it struggles a bit with thicker rugs. Overall, still very pleased with its performance.
Effortlessly tackles pet hair and dirt. 🐶🐱
Effortless cleaning, impressive results
From skepticism to advocacy, that's the journey I've been on with this robot vacuum. Initially unsure of its efficacy, I've been won over by its meticulous cleaning and intelligent design. The triple navigation system ensures it misses no spots, even in complex layouts, and its powerful suction leaves my floors looking and feeling clean. What sets it apart for me is the low-profile design, allowing it to clean under most of my furniture, a task I dreaded doing manually. The smart app integration allows me to customize cleaning schedules and set virtual barriers, making it incredibly convenient.
Very happy with this robot's performance. It's made cleaning so much easier and more efficient.I was skeptical about robot vacuums, but this one changed my mind. The navigation system is spot-on, and the suction power handles all my pet hair woes. It's like having a cleaning fairy at home!
Life is easier now! 🙌 Floors are always sparkling. 🌟
Really impressed with its navigation and suction, but I do wish the dustbin were a bit larger. It's a small inconvenience for otherwise stellar performance.
I've always struggled with keeping my floors clean, especially with pets in the house. This robot vacuum has been a lifesaver. Its triple navigation system ensures thorough coverage, while the powerful suction picks up all the pet hair and dirt. The low-profile design means it can clean under furniture where pet hair accumulates. The ability to sweep and mop provides a comprehensive clean, leaving my floors spotless. With the smart app, I can schedule cleanings, making my life so much easier. It's also compatible with voice control, which adds a layer of convenience. Truly a smart investment for any pet owner.
Super efficient
Love it! Makes life so much easier. 🧹✨
Ever since I got this gem, my floors are always spotless. It’s incredible how it navigates around my entire house without missing a spot, and the suction power is just top-notch!