SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mystiera.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mystiera.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I really appreciate this unit. It turns on when you unfold it and turns off after a while or when you fold it back up. It reads super fast and, so far, seems to be accurate. I use it almost every day, and the length makes for quick and safe work when checking your turkey or roast. It is quick to change from Fahrenheit to Celsius; just push a button, and you are ready to go. It also has the safe range of temperatures for different types of meat on the handle, providing you with a quick reference.
I don’t usually need a thermometer for most things, but when it comes to a roast or tri-tip, this thing is perfect! Just buy it! It has a magnet on the grill and a thin prong for a perfect reading. I rarely review products, but I’m cooking a tri-tip right now, and this thing is perfect! Reasonably priced and perfect function. Like I said, just buy it!
I bought this thermometer right before Thanksgiving to replace my old one that went out. The previous thermometer was almost identical to this one and served us well for 3-5 years. We used it for grilling, smoking, oven baking, frying, and more. This one has the same features, and I love it.
I love this thermometer. It’s pretty easy to use and clean. It has a convenient reference chart reminding you of safe cooking temperatures for poultry, pork, and fish, saving you from having to Google things multiple times. It also turns off automatically after a certain time, preventing battery wastage.
It takes the guesswork out of preparing food, which is especially important when hosting holiday gatherings. This device is accurate, easy to handle, and easy to store. It's a good buy, and I would recommend every kitchen to have one.
This unit is not only attractive but also functional and easy to use. Open the probe, insert it into the food, and get an accurate reading. It's easy to clean as well. There was an extra 2032 battery in the box.
I purchased this to supplement my wireless and wired meat probes for checking smaller items' temperatures. This thermometer has worked great for several months. It reads very fast, with a short delay that doesn't bother me. It's holding up well and cleans easily. I would buy it again.
I love to cook and ensure that my food is done properly. This thermometer does exactly what it's supposed to do. It even came with an extra battery, which was a nice bonus. A tip: use a penny to open the back when changing the battery. I would definitely recommend this to family and friends.
I grill frequently and am very particular about the doneness of my steak and other beef meals. This thermometer has been a great tool. It's easy to use, gets the meat's temperature quickly, and has served me well when air frying chicken thighs. I highly recommend this thermometer.
This thermometer has made cooking a breeze by removing the guesswork. It provides nearly instant food temperature readings, ensuring safe eating. It's both easy to use and easy to read. My husband loves grilling, and this thermometer has become an essential tool for him.
These thermometers were a Christmas gift for our two sons. My husband, who is a chef and an avid Cooking Channel watcher, loves his own thermometer. As Alton Brown suggests, no well-stocked kitchen should be without a meat thermometer, and we're following that advice.
I'm writing this review on behalf of my husband. Our old meat thermometer stopped working, so I ordered this one for him. He needed a reliable thermometer for a holiday roast, and he was very pleased with it. He appreciated how quickly it registered the temperature and found it to be accurate.
This meat thermometer offers great value. While I haven't had the chance to use it on food yet, I've played around with it a bit. I appreciate that it turns on and off when you open and close the needle. It's also handy to have the recommended meat doneness temperatures printed on it. I would recommend it and would buy it again if needed.
I purchased this as a last-minute buy for cooking a turkey on Thanksgiving, and it performed perfectly. It was easy to read and use right out of the box.
I used this thermometer on Christmas day to ensure the pork loin reached the correct temperature, and it provided an instant reading of the internal temperature. It's easy to read, requires minimal cleanup, and can be stored easily. Unfolding it turns it on, and it instantly displays the temperature of whatever you insert it into. When you close it or lay it on the counter, it turns off automatically.
This item is easy to use and is compact enough to keep your hands away from the fire on a charcoal grill, preventing burns. I like that it has the suggested temperatures for different types of meat and desired doneness levels printed on the side.
I used it twice, but somehow it got water inside when I washed it, rendering it unusable. I didn't put it in the dishwasher. I tried to dry it out by applying heat, but it didn't work, so I had to dispose of it.
I bought this meat thermometer to take with me to Hawaii for some BBQ dinners. It's compact and fits in my carry-on easily. It consistently provided accurate temperature readings, giving me confidence in my cooking. I'm very satisfied with this product.
This food thermometer works well. I especially appreciate the temperature information printed on the handle. It functions properly and provides quick readings.
I'm really pleased with this product. It's easy to use, and the price is reasonable. I had never used a meat thermometer before and usually guessed, which sometimes resulted in over or undercooked meat. With this thermometer, I no longer have to guess, and I'm thrilled with the results.
The guys all seemed to like this thermometer, with one even mentioning that it felt more well-made than the one he had used previously.
After years of searching for a reliable thermometer to check temperatures on bread and meat, I've finally found one that fits the bill at a reasonable price. This thermometer comes ready to use and even includes a spare battery. I cleaned the probe and put it to use right away. My old one had fallen apart, so my son recommended this one, and I've been quite satisfied with it so far.
It conveniently folds up and can be carried in my pocket. It's easy to use and seems to be quite sturdy.
Over the years, I've had my share of struggles with instant-read thermometers, as most of them don't perform very well. However, this one appears to be accurate and consistently reliable. It's also of good quality, and the inclusion of an extra battery along with the one in the device is a thoughtful touch.
I love this thermometer and bought it for my son-in-law, who plans to use it for all his roasts and grilling.
This thermometer has eliminated guesswork when roasting meats and checking the doneness of baked goods. It boasts large, easy-to-read numbers, and the display panel can be illuminated by pressing the bottom button. I absolutely love it!
Using this thermometer is a breeze. It comes with the battery pre-installed, and you also receive an extra battery. Inserting it into meat is a simple task, and reading the temperature is equally straightforward.
It's significantly more affordable than some other instant-read thermometers, and it performs admirably. Once you try an instant-read thermometer like this, you'll never want to go back to traditional slow thermometers. It's straightforward to operate and clean, although it can be a tad bulky to store, as is typical with instant-read thermometers.
I assumed it would reverse when used in the left hand, as it should. If that's important to you, please be aware of this. However, the customer support was quite helpful.
The thermometer is very easy to read, and I appreciate the light feature. However, I had some difficulty getting it to calibrate to the same temperature consistently.
I absolutely adore this thermometer! It's incredibly user-friendly, with an easy-to-read display and hassle-free cleaning. This is a replacement for our previous one of the same brand and style, which served us well for several years with daily use.
It works flawlessly, and it's both user-friendly and reasonably priced. We actually have several of these thermometers. One of them got left out in the rain, and we thought it was a goner, but after drying out, it works perfectly.
This little gadget is surprisingly impressive. I appreciate the back magnet, which allows me to keep it on the hood of my range for easy access. The backlit screen makes it even more user-friendly.
Finding a reliable instant-read thermometer for grilling can be a challenge, but this one appears to be holding up well so far, and I hope it lasts longer than a year. I'll provide an update in a year's time.
I adore my digital thermometer. It delivers rapid and accurate temperatures for various types of food. Its magnetic feature allows it to cling to the side of my outdoor metal food cart, conveniently located next to the grill.
Being a grill enthusiast and meat cook, I find it perfect for quick temperature checks, especially when preparing chicken and pork, where precise doneness is crucial.
We were in need of a digital food thermometer, and this one fits the bill perfectly. It had received excellent reviews, is reasonably priced, and conveniently displays the proper temperatures right on the thermometer itself. It's fantastic!
Initially, it wasn't immediately apparent how to turn it on, but I suppose I'll get the hang of it with more use. I used it for cooking a Thanksgiving turkey, and it provided an accurate reading.
I really appreciate the foldable design of this thermometer. My previous one didn't fold and took up unnecessary space in the drawer. I hope this one lasts as long as my old one, which served me well for several years.
I've already tested this thermometer on some chicken, and I was pleased to see the temperature rise to the appropriate level for doneness. It was a wise purchase.
Okay, maybe that's a slight exaggeration, but it did help us keep a close watch on the temperature to prevent the turkey from drying out. It's easy to read and use, and compact enough for convenient storage.
This little device is fantastic! It features an easy-to-read screen, lights up, is magnetic, and boasts a range of useful features. It's the best thermometer I've come across! I might even consider buying another one!
This thermometer offers great value. Many similar items were much more expensive, but I only needed an oven thermometer, and this one has a nice LED display that's large enough to read easily.
I purchased this as a replacement for another thermometer, and I find this one to be slightly better, although it's similar to the previous one. So far, I'm very pleased with this purchase.
I tend to be less tech-savvy compared to most BBQ enthusiasts, and I prefer "stick and read" thermometers. However, I did find it somewhat challenging to figure out all the intricacies of using this one.
I find it quite satisfactory. My previous thermometer was smaller, and although it did a great job, its smaller display made it difficult to read. Additionally, it was considerably more expensive. This unit, on the other hand, is easier to read and comes at a more reasonable price point. Time will tell if it proves to be durable.