SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mystiera.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mystiera.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Just added this motion sensor trash can to my bathroom, and it's been a fantastic choice. The operation is quiet and efficient, which is great. The sensor opens the lid smoothly, no noise at all, though it does startle our cat! Fits standard bathroom trash bags easily, setting it up was hassle-free, and the batteries last a long time. I've been using mine for over a month with no power issues. Very pleased with this purchase and would happily get it again. It's definitely recommended for anyone looking for a reliable and reasonably priced motion sensor trash can that keeps waste out of sight.
This trash can's design is smart 💡 and looks sleek with its well-thought-out lid. Love ❤️ how it closes smoothly, making it perfect for snug spaces. It's unobtrusive, blending into its surroundings. Compact enough for tight spots while maintaining a clean look in any room. The LED 🙌 countdown for the motion sensor is a clever feature, letting you know the closing time. Highly recommend for anyone seeking a minimalist yet functional addition to their room.
Bought this because I was tired of the open bin in my bathroom. This one keeps everything hidden and is super easy to look after. Definitely recommend it if you’re looking for a neat bathroom solution.
This can is a hit in our bathrooms. Love that it keeps trash out of sight and is easy to use. Changing or dumping bags is hassle-free.
Needed a lid to keep the cat from making a mess, but my old foot pedal can was marking the wall. This automatic one is neat, doesn't touch the walls, and looks great in my space!
My first automatic can was noisy and hard to use. This one's a total upgrade. It opens quietly, comes with fitting bags, and it's the ideal size for my guest bathroom. Batteries last long too.
Spent ages looking for the right bathroom trash can. Wanted something with a lid to avoid any messes. This one's butterfly lid doesn't hit the wall, and it's been a perfect fit.
We got two of these, and they've been fantastic. Plus, watching the cats jump when it opens unexpectedly is a bonus. Easy to change the bags and move if needed. Just make sure it's not too close to anything that might accidentally trigger the sensor.
Great value for the price, shipped quickly, and it's been performing flawlessly.
Just the right size for a small restroom. It seals completely, keeping everything tidy.
Loving this trash can for its sanitation perks—no need to touch it to open. It's a bit on the smaller side, but it fits my needs perfectly.
Finally found a trash can that opens sideways, not upwards, making it great for tight spaces like under the kitchen sink or in the bathroom. Durable, easy to clean, and comes with a starter roll of bags. Super satisfied!
Perfect for any small space needing a trash can. It's neat, doesn’t need touching, and just outstanding. Highly recommend!
Really satisfied with this purchase. Fits perfectly beside the bathroom sink and toilet. The side-opening lid is a smart feature, although you need to be close to the sensor. Came with a starter set of trash bags, which was handy. A power cord option would have been nice, but it works well on batteries.
Absolutely thrilled with this purchase. The butterfly doors are unique and functional, fitting perfectly in small spaces. Came with a starter roll of bags, which was a nice touch. If it continues to perform this well, it'll be worth every penny.
This can is perfect for places where you can't flush paper. Opens with just a wave, closes swiftly. Essential for my off-grid home. Just need to remove batteries when not in use due to the climate.
Bought for the bathroom, and it’s just right. The dual-side opening keeps odors contained and operates flawlessly. Looks great and fits even in tight spots.
Never thought I’d rave about a trashcan, but this one’s fantastic. Stylish and efficient, though the battery compartment is a tad tricky to open.
Installing and changing bags is simple. Fits into my space without being in the way.
Own three of these - here are some tips: Insert the batteries correctly, turn it on with the external button, and you might need to reset the sensor occasionally for optimal performance.
After comparing several options, this one was the clear winner. Bought another for my other bathroom. Great price and design.
Clean design, still working perfectly after a year, easy to change bags and keep clean. Totally happy with it.
No more pets getting into the bathroom trash, thanks to this can. The sensor works well as long as the area’s well-lit.
So pleased with this trash bin. Its compact, hands-free design is perfect, making it an excellent buy. Planning to get more for other rooms.
This little can exceeded my expectations. Been using it for a few weeks, and it’s still going strong. Despite its size, it can hold quite a bit.
Normally, I don't write reviews, but this trash can deserves one. It's incredibly convenient for disposing of things like baby wipes, especially with the hands-free lid. Tried a cheaper one but it didn’t compare; this one’s design and function are far superior. Got another when the price dropped!
Was a bit unsure because of the price, but it turned out to be the perfect addition. It’s surprisingly spacious for its size, making trash management a breeze, and it fits my space’s aesthetic well. Definitely worth it.
This bin has been a lifesaver in keeping the dogs out of the garbage. Compact, effective, and just works wonders.
Really liked this bin until the lid mechanism gave out. Now it won’t close properly, despite trying to clean it and changing batteries. It was great while it lasted but seems like it might not be built to last long.
Feels like I've got a mini R2D2 dealing with my trash – so cool and a hit at gatherings. It's like a little show every time someone uses it.
Love the space, the color, and the design with those gold buttons! The sensor responds without any lag.
Got this a few months back mainly for disposing of baby diapers, and it’s been a game-changer. The no-touch open is a blessing when you’ve got your hands full. Absolutely recommend it!
I’ve just gotten it and already it’s making a big difference! I did a lot of looking around before choosing this one, and I'm not disappointed. It’s whisper-quiet, setting it up was straightforward, and using it is a breeze. The special section inside for the bag is a plus, making it look neat and classy.
Inherited a tiny bathroom and thought I'd have to get creative to fit a trash can. This can's design is ingenious, fitting snugly without taking up extra space. The motion detection is just right, the opening and closing are quiet, and the LED countdown is a nice touch.
Originally bought this to deter my dog from trash-snacking. While that plan didn't pan out, the can itself has withstood everything from being knocked over to having the battery compartment come loose – and still works like a champ. Wished it could differentiate between pets and people, but it's a solid product regardless.
This can is super sleek and perfect for small spaces. My only gripe is it could open and close a bit faster.
Own two of these cans and love them, but one stopped working less than 6 months in. Changed the batteries, looked for troubleshooting tips but no luck so far.
Setting it up was straightforward, it's easy to use and looks really stylish.
Been using this for a year now. Loved it so much, I got another. It's user-friendly, you won't dirty your hands when taking out trash, and it's quite attractive. The lid automatically closes after use, and it's durable. Runs on three batteries.
This small garbage can with automatic open and close is incredibly handy.
Love this little trash can! The sensor requires you to get quite close, but it works reliably every time. The lid closes by itself after about 5 seconds, which is pretty neat.
This handy trash can with a sensor is a perfect fit for the bathroom. Setup was a snap. It also came with a roll of trash bags, which is super convenient. The lid responds well to hand waves, and its size and appearance are just right for my bathroom. Really happy with how it's working out.
The sleek design is perfect for any bathroom, even ones with not much space. It stays out of the way, and the lid closes tightly, so there are no bad smells. It even came with a roll of trash bags, which I really appreciated.
Love the motion detection feature; it opens and closes just like you'd expect. The batteries last a long time, and its compact size means it fits easily even in small bathrooms.
Good price, the shipping was fast, and it's been working great so far.
This trash can is amazing! I never thought a trash can in the kitchen could make life easier, but it really does. Plus, the color looks perfect in my kitchen.
This is just what I needed for my busy kitchen. You can remove the top easily to take out heavy bags, and it's simple to clean.
This trash can is pretty cool! Everyone who comes over comments on it. It's also easy to clean, which is great when kids or guests make a mess.
At first, I thought getting an automatic trash can was a bit lazy and unnecessary. But after seeing one in use at my daughter's house, I changed my mind and had to get one. I'm really glad I did because the hands-free opening is awesome. I've had it for a few months now, and it's still going strong.
I'm really happy with this trash bin. The motion sensor works perfectly every time.
This trash can is really worth the money. It's good quality and even starts conversations because it's so interesting. My husband thinks it's great, and we've had some good laughs with it. We got it to keep our dogs out of the trash, but we didn't expect to like it as much as we do. It works well, looks good, and is durable.