SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mystiera.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mystiera.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Never have I ever come across such an efficient device like this one before; thanks to its brushless motor technology which not only increases power output but also significantly reduces noise levels during flights. This is particularly beneficial when you're trying to capture serene landscapes without disturbing the tranquility of the surroundings. I was also pleasantly surprised by how quickly this drone recharges! Just two hours and it's ready for another adventure in the sky. It certainly saves a lot of time and allows me to enjoy more flying sessions throughout the day. Last but not least, what makes this drone an absolute winner for me is its foldable design – so compact yet packed with features! Whether I'm heading out for a weekend getaway or embarking on an extended vacation, packing it along has never been easier thanks to its space-efficient design.
I must say, I was initially skeptical about purchasing this drone. However, after using it for a few weeks now, I am absolutely away by its performance and efficiency! The 8K dual cameras capture stunningly clear footage that is nothing short of professional-grade quality. The brushless motor ensures smooth flights every single time and the power efficiency is just phenomenal. Plus, with a quick recharge time of only two hours, downtime is practically nonexistent. This has truly revolutionized my aerial photography experience!
This drone is an absolute game-changer! The 8K HD dual camera captures stunning footage, and the brushless motor ensures a smooth flight every time. I'm impressed by its power efficiency and durability. 👍
My first camera drone. We'll see how it performs 👍
I've been using this quadcopter for my aerial photography hobby, and it's amazing! The 50x optical zoom lets me capture detailed shots from high altitudes, while the panoramic shooting angles provide breathtaking scenic views. Couldn't ask for more!The obstacle avoidance feature on this drone is fantastic - no more worries about unexpected crashes or collisions! Plus, with a recharge time of only two hours, I can keep it in the air longer without any downtime.
Effortless flying? Check. Professional-grade footage? Double-check. This foldable quadcopter has exceeded all my expectations in terms of performance and features.
Love that this drone can be operated via remote control or smartphone - super convenient! And with a range of up to 200 meters, exploring from above has never been easier (or more fun!). 😄
My friends were blown away by the quality of photos taken by this drone's dual cameras; they thought they were professionally done! Also appreciate how durable it feels despite being lightweight.
As someone who travels often, I love that this quadcopter is foldable – makes packing so much easier. It’s definitely made capturing our adventures even more exciting!
This drone delivers everything as promised: powerful performance thanks to its brushless motor, impressive image quality with real-time transmission capability… totally worth every penny spent!
Superb!
I've been dabbling in aerial photography and this drone has made the learning curve so much easier. The controls are intuitive, and I love how it automatically avoids obstacles!
This quadcopter is a must-have for any drone enthusiast! It's packed with features like 50x optical zoom & panoramic shooting angles that make capturing professional-grade footage a breeze.
The brushless motor on this drone ensures smooth flights every time. Plus, its power efficiency means longer flight times - perfect for my outdoor adventures!
As an avid traveler who loves capturing memories from unique perspectives, this foldable quadcopter has been a game-changer for me! Its compact size makes it extremely travel-friendly without compromising on any features or functionalities. From the impressive 50x optical zoom to panoramic shooting angles - everything contributes towards producing breathtaking images and footages.
Operating this foldable quadcopter is as easy as pie! Whether using the remote control or my smartphone, I can navigate it effortlessly within a 200-meter range.
From the stunning image quality to its obstacle avoidance feature, everything about this drone screams high-quality. And did I mention how quick it recharges? Simply amazing!
Couldn't be happier with my purchase.
The long-range capability of up to 200 meters gives me ample freedom to explore from above; plus, the obstacle avoidance feature provides peace of mind during each flight session.
A two-hour recharge time? Yes please! This fast turnaround means less downtime waiting around and more time spent soaring through the skies 🚀.
The fusion of a highly efficient brushless motor, coupled with top-tier camera specifications, transforms this device into an incredibly potent tool that is sure to captivate the interest of both hobbyists and professionals alike. Wwhat we have here is much more than just another gadget on the market - It’s an amalgamation of cutting-edge technology designed specifically for delivering unparalleled results consistently across varied usage scenarios. The blend of an efficient brushless motor along with outstanding camera specs indeed makes this one heck of a formidable tool that appeals equally well to amateurs exploring their passion and seasoned pros needing dependable gear for their work.
I'm in awe of the 8K HD dual camera on this drone - the footage is simply breathtaking. Plus, with features like real-time transmission and panoramic shooting angles, it's a photographer's dream!
This drone's obstacle avoidance feature has saved me from countless potential crashes already! It's incredibly reassuring to know that while I'm focusing on getting the perfect shot in flight mode, there’s an intelligent system working behind-the-scenes ensuring safe navigation through unexpected obstacles.
Honestly impressed by how durable yet lightweight this drone feels. Despite numerous flights and rough landings, it still works perfectly fine 👏👏.
The versatility offered by this drone in terms of operation methods really stands out for me; whether you prefer traditional remote control or modern smartphone controls – both options are available at your disposal providing easy maneuverability within a range of up to 200 meters.
Honestly speaking, when I first got my hands on this drone I was taken aback by how lightweight yet sturdy it felt – clearly designed keeping durability in mind! Even after several months of use involving numerous flights (and admittedly some rough landings), it still functions flawlessly proving its robust build quality.
Quality 👍
I think this is a great unit for any new or amateur drone operator who is looking for a recreational drone that is easy to setup and use.
The dual cameras on this quadcopter are exceptional, providing crystal clear 8K HD footage that has added an extra dimension to my photography portfolio. The real-time transmission feature comes really handy during live events as I can instantly share high-quality aerial shots with my social media followers!
This drone's long-range capability truly sets it apart from others in its league; having a range of up to 200 meters gives me ample freedom to explore and photograph areas from above that would otherwise be inaccessible or dangerous.
Loving it!