SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mystiera.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mystiera.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
In my workplace, I require USB charging ports for my phone, Fitbit watch, presentation clicker/laser pointer, earbuds, and rechargeable Bluetooth mouse. To tidy up the clutter, I ordered this unit, and it functions flawlessly without any issues. Although I don't have a device to test the QC 3.0 port, I've successfully used it to charge regular devices.
It's an excellent wall block that starts up quickly. With its four ports, you can likely charge all your daily devices using this single charger (provided you have enough cords). It's a compact block, and having a dedicated high-speed port is a great feature. I appreciate that it remains cool and is easy to locate.
This compact charger works exceptionally well, including the quick charge port. While plugged in, it emits a faint green light, which may be a consideration depending on your placement, but it's generally not very noticeable, and it can even be helpful when plugging in cables in the dark.
This is perfect for those who require simultaneous charging of multiple devices. I had been searching for such a charger, but others I looked at were too bulky for the space I had in mind. This one is compact, fits into a single electrical outlet, and allows me to charge four devices simultaneously.
I purchased this wall charger for travel purposes, and its four ports have been extremely useful for charging my two smartphones and tablet simultaneously during the night. All four USB ports are functioning as expected.
This is a reliable 4-port USB wall charger that performs as anticipated. The first three ports charge my devices at a standard pace, while the last port offers fast charging for my phone and tablet.
This USB charger performs exceptionally well, delivering fast charging for multiple devices. I typically have all the ports in use, as I have numerous devices on my desk that require constant charging. It's an excellent choice for multitasking charging needs.
This wall cube works effectively with various cord connections. I've used it with my cell phone and several smaller devices, and it handled them all without any issues. I haven't tried charging a laptop with it yet.
It functions as expected. At the moment, I don't have much else to say about it. If I encounter any issues in the future, I will return to provide an update.
Unlike bulkier chargers, this one is compact and portable, allowing me to charge multiple devices simultaneously. The fast charging feature lives up to its name.
I appreciate that the block has a built-in plug, allowing it to be directly plugged into the wall, eliminating the need for long cords cluttering my desk.
I needed a charger with multiple ports, and this one is an affordable and practical choice for me.
I replaced four separate single-port chargers with this one charger. It efficiently charges all my devices and frees up space on my outlet strip. While USB-C is gaining popularity, this charger lacks a USB-C output. However, most devices still require a USB-A input on one end of the charging cable, even if the device end is USB-C.
This multi-port USB wall charger is reliable and meets expectations. The three ports charge my devices at a standard pace, while the last port delivers fast charging for my phone and tablet. It's especially useful for travel when multiple devices need simultaneous charging. However, the bright lights can be a bit bothersome at night.
I appreciate the compact design of this charger, featuring four USB ports that fit neatly into my power strip without encroaching on adjacent outlets. It offers three standard fast-charging slots along with a high-speed charging slot.
Does the job!
If you have multiple devices like tablets, phones, fitness watches, and more that require regular charging, you may have individual chargers for each. This charger can replace many of them with its four USB-A charging ports, including one with fast charging. Additionally, it fills the void for newer devices that often come without chargers, only including charging cables. My only wish is that it included at least one USB-C (mini-USB) port.
So far, I'm really impressed with this charger. While it doesn't support PD for laptops, it does offer quick charge 3.0, which outpaces most fast chargers on the market. It also has three other ports, although they are about one-third as fast as the fast-charging feature. It may get warm, but I haven't noticed any impact on performance.
I've noticed a significant reduction in the time it takes for my phones to charge.
Extremely pleased with my purchase, especially for packing during travel. A great choice.
An exceptional product that works flawlessly and provides well-lit functionality in dark areas. I'm highly satisfied with my purchase; it rapidly charges both my phone and Bluetooth headphones.
Efficient and space-saving, as it consolidates four wires into one.
This port perfectly complements my wireless charging pad. Five stars all the way!
For my iPad Pro, I usually need to leave it plugged in for 4-5 hours to reach a full charge. It's more effective with smaller devices like my phone.
Arrived swiftly, just as described, and at a reasonable price.
Operates at a remarkable speed and appears to extend my battery life.
This charger is highly powerful, delivering rapid phone charging within minutes rather than hours. Its multiple ports allow simultaneous charging of multiple devices, making it a fantastic choice.
I've been using this charger for a couple of months now to charge my phone and tablet at night. It has improved wire management and charging speed compared to my previous charger.
I'm delighted with this purchase as it simplifies and streamlines the charging process for my electronic devices.
While it provides fast charging, it's not extremely fast. The illuminated ports can be a slight issue if placed on a nightstand, as they may require unused cables to block the light.
Ideal for multiple devices, I purchased this for my guest bedroom to have a watch and phone charger always available. It also offers extra space for charging other devices like a kids' tablet.
This charger lives up to its description by providing quick charging and ensuring device safety with overcurrent, overvoltage, and temperature protection. I highly recommend it for its efficiency and safety features.
This charger is incredibly convenient, allowing me to charge my iPhone, Apple Watch, and earbuds simultaneously without the need for an extension cord.
It's the only plug I need to carry, simplifying travel by accommodating all essential devices with a single plug. It's also a space-saver at home, and it charges efficiently without overheating. Highly recommended for families with multiple devices.
The numerous ports are incredibly convenient, reducing the need for multiple charging blocks. It also offers fast charging capabilities, which I find pleasing.
I appreciate the convenience of this wall charger, especially for hotel rooms. I can connect my phone, Apple Watch, Kindle, and still have extra space for other devices without needing a USB multi-port extension cord, which often provides less charging power. Charging speed may be affected when all four ports are in use, but for overnight charging, it works perfectly.
I purchased this 4-port USB charger with one fast-charging port. The three regular ports function well, but the fast-charging port occasionally stops charging randomly and requires cable adjustments to resume. I've tested multiple cables with the same result, necessitating minor cable adjustments to restart charging.
Exceptional value for the price and convenient for travel.
Functions effectively for multiple device charging.